I have NEVER been treated badly by a hotel as I was here for which I am requesting full credit of my charges. I will never recommend this property.I was in town for a family funeral, check in the first day went well. On the second day, upon my return from a funeral I found the lobby dark, no one at the front desk, later learned there was a power outage.I called the desk from the room phone but there was no power, then from my cell phone but no one answered despite several calls.Going to the front desk, follwing a large black man who was upset about the poiwer outage as he lost internet connection. Not knowing if he used the front desk phone to call the attendant as noted by a sign at the front desk, so I called out IS ANYONE HERE? With no response,I slapped my palm on the counter twice, finally a man followed by a woman came from the office behind the front desk asking what we needed.We responded that we wanted to know about the power and were told it was out for Appleton. I said I just drove through Appleton and there was power.Likewise nearby businesses had power.I then said that my room had not been cleaned or linens changed and was told they dont provde housekeeping services.I asked why, but was told they dont.The man then began to berate me for slapping on the counter, telling me not to do that, to use the phone; we both said the phones dont work! He then told me to get out, that I cant act as I did towards him!I was outraged and stated that.Please contact me directly.
