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凱隆飯店的評分

2.5 out of 5
凱隆飯店
3033 W College Avenue, Appleton, WI

評論

8.2

非常好

10 分，有夠讚；1001 則評論中有 439 則" "
8 分，不錯哦；1001 則評論中有 345 則" "
6 分，一般般；1001 則評論中有 118 則" "
4 分，不太好；1001 則評論中有 59 則" "
2 分，很糟糕；1001 則評論中有 40 則" "

8.2/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Shane

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
service is good, but only one person in service. Kind of slow. The door key a little old. Over all is worth to stay. Swimming pool is the bonus point
於 2023 年 5 月住了 1 晚
Desiree 於 2023年5月17日回覆
Thank you for you feedback is very is very important for us .

10/10 有夠讚

Lorry

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the location! There are plenty of dining options near, they offer a wonderful breakfast, and a free happy hour a few day during the week! Just 20 min drive to downtown! Always my go to when in the Milwaukee area!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tabitha

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property has a great pool/recreation area, rooms are clean and neat. Good breakfast included at the connected restaurant.
於 2024 年 5 月住了 2 晚

6/10 一般般

John

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Nicolle

喜歡：員工素質
於 2024 年 5 月住了 1 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
OK
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Laurie

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk person was Awesome. Kids loved the pool. Adults did hog up the hot tub and were very loud after 11p as we had a pool room. Overall it was a good stay and would stay again.
於 2024 年 4 月住了 1 晚

6/10 一般般

John

情侶出遊
喜歡：員工素質和設施服務
不喜歡：整潔度
Not the cleanest. Carpet on stairs appeared not to vacuumed for weeks. Maybe they need to buy new vacuums. Carpet in room had several white stains. With a little effort could be taken care of. Had wrappers on the floor, TV was not plugged, alarm clock not in working order and room temperature was at 63 degrees when arrived. Sure easy enough for us to correct, but really why should we have to!? They need to focus on these types of things to be a hotel where people want to come back to.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Jennifer

團體旅遊
喜歡：整潔度
The bartending staff was rude and miserable. Totally ruined the experience.
於 2024 年 4 月住了 1 晚

4/10 不太好

Adria

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Overall the stay was two stars. The hotel is very old and really not very well kept. The pool area was nice but the hotel overall was not great. They placed our room in the back of the hotel next to a door outside that kept us up most of the nights. Did not feel safe in this spot. The breakfast is offered in a restaurant next door but is just a buffet in the middle of a Restaurant you do not get to order or have a menu of options. Will not be staying here again.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kimberly

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
I love the pool area. It has an all natural salt water pool. I really enjoy it. Looks of pretty light and comfortable pool chairs. Check was good the lady checking us in was very friendly and helpful. The restaurant attached had good food. Room was not clean could literally see sprinkles off of someone’s donut on the floor.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

SHANNON

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place is an incredible value for the money. Cool bar, great pool area, nice breakfast set up.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Torre

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place! Clean, pool, hot tub, & great staff! The Mad Apple restaurant which is connected to the hotel is outstanding!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Gary，Neillsville

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great pool area
於 2024 年 4 月住了 1 晚

6/10 一般般

Santiago

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Amie

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Building run Down and dirty. Kids gathering in hallways being loud and asking for money for vending machine. Would not stay again.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月28日回覆
We are sorry you dont feel comfortable at Hotel and we try best to keep it clean and kids ask for money obviously they ask parents Right !

6/10 一般般

Angela

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
The beds were very comfortable. The kids loved the uniqueness of the pool area, but it was cold. The water felt warm because the air was cold. There were 10-15 guests in the hot tub continuously. The walls are thin and I could hear the conversation in the room next to us. It is conveniently located.
於 2024 年 3 月住了 2 晚
Management 於 2024年3月28日回覆
Thank you for feedback

8/10 不錯哦

Beverly

A little disappointed as we booked expecting to sit in a hot tub. There was a large group that was not even staying at the hotel that filled the hot tub until close.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月27日回覆
Sorry you had a issues because of Badger team at mad apple resturant event

10/10 有夠讚

Richard

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Dated but nice
於 2024 年 3 月住了 1 晚
Management 於 2024年3月25日回覆
Thank you for review

10/10 有夠讚

Rick L

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property with great amenities. Greatly enjoyed our stay.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月25日回覆
Thank you for review

8/10 不錯哦

Sarah

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I liked being able to buy aspirin at the front desk, since I forgot mine. I would like the hot breakfast to have been better explained to me as more of a $6 discount on a limited menu, rather than a "free" hot breakfast. Really disliking the tile floor in the room. I know it is easier to keep clean and bed bug free, but it is louder and slippery when wet. Something beyond the control of the hotel was the extraordinarily loud and talkative neighbors next door. They were up until 5 a.m. playing cards and talking loudly...and they had a baby. There was a connecting door, so we had to put up with listening to them unfortunately. Otherwise, pretty good stay for the money.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月19日回覆
I am sorry to hear you had issues

10/10 有夠讚

Joana

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Cody

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
management 於 2024年3月13日回覆
thank you for review

10/10 有夠讚

Roger

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
pool, hottub, breakfast
於 2024 年 3 月住了 1 晚
Management 於 2024年3月10日回覆
Thank you for review

8/10 不錯哦

Amanda

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Management 於 2024年3月8日回覆
Thank you Amanda for feedback

2/10 很糟糕

JILL

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
There was socks under a chair.. Made us question if the was probably cleaned. Also a million kids in the pool and hot tub. Couldn't even use either. We complained to the manager checked out with the promise of a refund.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月6日回覆
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your less than satisfactory experience. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your visit. Your feedback is invaluable to us, and we're committed to addressing the issues you've raised to ensure that they don't happen again in the future.We would greatly appreciate the opportunity to discuss your concerns further and to make things right. Please feel free to reach out to us directly at [contact information], and we'll do our best to resolve any outstanding issues.Once again, we apologize for falling short of your expectations and hope to have the chance to regain your trust in the future.

10/10 有夠讚

Mike

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was super nice!
於 2024 年 2 月住了 1 晚
Manegement 於 2024年3月3日回覆
Thank you

8/10 不錯哦

Kirsten

團體旅遊
喜歡：整潔度和員工素質
The service from the front desk staff- especially one gal in particular who was working at all times during our two day stay, was attendant & friendly. Literally went out of her way to give advice on cabs & dining. AND they redid our room keys a dozen times without ever seeming annoyed. Which was extremely annoying for us to have it demagnetize so many times & keep having to go bug the front desk. The ice machine was out but our gal hooked us up once again. My biggest complaint is that the pool is a madhouse of big groups of children. This facility must cater to big groups of kid parties &/or sports teams so much so that we didn’t really ever get to enjoy but a short time in the hot tub each night (like 15 mins) when it wasn’t overrun but kids. And we had a poolside room which I wouldn’t have booked if I had known. The noisiness at the pool started as soon as they opened. It was hard to sleep in with that going on so unless you like to wake early, don’t rent these. And there are no adult-only hours for the pool area. With this kind of full time kid action all day on the weekend, I do think they should implement an hour without kids in the pool area.
於 2024 年 2 月住了 2 晚
Management 於 2024年3月3日回覆
Thank you for feedback we dont keep adults hours because kids go in room and they create trouble we had past experience thats why we dont have adults pools hours .

6/10 一般般

Joseph

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Pool area is nice
Nice pool and hot tub, very dated, dingy, uncomfortable beds and basic bathrooms.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月26日回覆
Thank you for feedback

10/10 有夠讚

Julie，Kenosha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel, pool was great for the kids, very clean, and they have an attached restaurant, mad apple burger, which had great burgers!!
於 2024 年 2 月住了 1 晚
Management 於 2024年2月25日回覆
Thank you for your quality feedback

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Management 於 2024年2月25日回覆
Thank you for feedback

6/10 一般般

Gerald A

於 2024 年 2 月住了 1 晚
Management 於 2024年3月25日回覆
Thank you for review

8/10 不錯哦

Bryon

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
I liked the infoor pool area and the rrstiarant next door
於 2024 年 2 月住了 1 晚
Management 於 2024年2月20日回覆
Thank you for feedback

8/10 不錯哦

Summer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Managemenet 於 2024年2月25日回覆
Thank you for feedback

4/10 不太好

Bender

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Before I make this comment, we are not rude, trashy or disrespectful people but I didn't like this hotel mainly because they act like Communist dictators about everything. Before I even got to my room the guy at front desk told me three comments about my 3 year old with Autism....My anxiety levels were through the roof because the guy at the front desk was watching my every move. He told my kids they couldn't bounce the beach ball by the pool because he had a complaint at 6pm and my kids were the only ones at the pool and I didn't even hear huge bangs anywhere near the pool. No guests allowed. My sister came and was going to eat a pizza with us by the pool. No! She had to pay to be here and the guy had to call the manager to ask if my sister and her husband could sit in the pool area and not swim...?!? I paid a good amount of money to stay here. If you have kids, stay somewhere else. The pool is pretty but its surrounded by cameras and every little move you make the light goes on and you know they're watching you...I have 4 kids, I came to a hotel so my kids could swim and I have a break and then this guy is walking back and forth watching and waiting for us to break a rule. We wanted to order food from the restaurant and were told they Don't deliver past the front desk...well thats nice because its literally 40 steps away and if I would have left my kids unattended I would be breaking another rule. Rules! Rules!
於 2024 年 2 月住了 1 晚
Management 於 2024年2月20日回覆
I can see you have some bad experience about and we can understand due to high volume of guest we are try to make every guest stay better and we will personally talk to desk guy and tell him to this problem not repeat again.

8/10 不錯哦

Bryon

情侶出遊
喜歡：整潔度和員工素質
The hours of the pool. Everytime we went to pool there was kids in the hot tub like its a kiddie pool or something. Would have been nice if you have adult hours til midnight or something
於 2024 年 2 月住了 1 晚
Management 於 2024年2月17日回覆
Thank you for feedback we dont keep adults hours because this pool open until 11:00 pm and people who stayed in pool side and pool view room they had issues in past and kids does not go in rooms and walking in hallways and makes trouble who people sleep in rooms thats why we keep all guest have same pool hours

4/10 不太好

Robin，MARINETTE

商務旅客
不喜歡：設施服務
My room had a missing darkening shade, and only had the daytime shade. The stopper on the bathroom sink would not open. I let the front desk know about my rooms concerns when I was checking out. She could not have been less interested. She did not write down my concerns, nor did she apologize. The overall condition of the property was in in need of a renovation.
於 2024 年 1 月住了 1 晚
Management 於 2024年2月17日回覆
We have checked that room had no issues its better if you tell us when you had a issues we can move you in another room

8/10 不錯哦

Adrienne

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time. The gentleman working on monday February 12th around 515pm was awesome! He went out of his way to help and was so friendly.
於 2024 年 2 月住了 3 晚
Hardik 於 2024年2月16日回覆
Thank you for your feedback yes Austin his name he is very nice person and kind too

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We have atayed before and love being able to have a great dinner and drinks and walk back to our room, but also not to far from the airport.
於 2024 年 1 月住了 1 晚
Hardik 於 2024年2月12日回覆
Thank you for feedback

8/10 不錯哦

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was vary nice.
於 2024 年 2 月住了 1 晚
Hardik 於 2024年2月12日回覆
Thank you

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful front desk staff. Quiet, clean, and a good bed
於 2024 年 2 月住了 1 晚
Hardik 於 2024年2月12日回覆
Thank you

4/10 不太好

Ryan

於 2024 年 2 月住了 2 晚
Hardik 於 2024年2月12日回覆
Thank you ryan

10/10 有夠讚

Sarah

情侶出遊
The place was very clean and staff was very helpful/nice. The bed was extremely comfy and shower was very hot and amazing water pressure. We didn’t use the pool/hot tub but it was very clean and huge area. Next time we’re hoping to use it. would stay again anytime I’m in Appleton. Also would recommend anyone to stay there.
於 2024 年 2 月住了 1 晚
Hardik 於 2024年2月12日回覆
Thank you sarah

8/10 不錯哦

Lisa

於 2024 年 2 月住了 1 晚
Management 於 2024年3月25日回覆
Thank you for review

8/10 不錯哦

Stephanie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Hardik 於 2024年2月6日回覆
Thank you

8/10 不錯哦

Kaitlyn

於 2024 年 2 月住了 1 晚
Management 於 2024年3月25日回覆
Thank you for review

8/10 不錯哦

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was clean & bed were comfortable.
於 2024 年 2 月住了 2 晚
Hardik 於 2024年2月6日回覆
Thank you

10/10 有夠讚

Kathleen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Your staff is the best. However We had a broken chair and our phone didn't work in the room. You also need TV Guides for your rooms so we can find the channels. Hot Tub needs some major cement work. But all in all the staff made our stay welcoming
於 2024 年 1 月住了 2 晚
Hardik 於 2024年2月6日回覆
Thank you for feedback and we will try to improve service

10/10 有夠讚

Hyochang

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 1 月住了 1 晚
Hardik 於 2024年2月6日回覆
Thank you for feedback