Omni Appalachian Mountains hotels

"This was a short stay. The hotel is very historic and in a great area downtown. The hitel staff was helpful and very attentive. "

"Yes"

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "

"Super clean rooms, friendly staff, awesome breakfast and fun pools/hot tub. Great family fun! "

"Great stay! The hotel was very clean, the staff was friendly and helpful, and the room was comfortable and well maintained. The location was convenient and close to everything we needed. I would definitely stay here again and highly recommend it to others."

"The 24hr Airport shuttle was easy to locate and the service was great. All of the staff was very friendly at the hotel, and the restaurant had a nice vibe and good food. My room was exceptionally nice and very clean."

"Absolutely, Already know where I'm staying on my next visit to Huntsville, AL .....Thank you for being there."

"Very nice hotel, clean and very close to the expressway. We felt very safe here. The food and drinks at night were a very nice touch, as was breakfast in the morning. We would definitely stay here again if we were passing through. The only thing i didnt care for was people with their dogs in the area with food. "

"Really nice staff! Clean rooms and a great restaurant plus a Starbucks on site! "