Best Western Appalachian Mountains hotels

"I was pleasantly surprised. It was a last minute booking for a place to stay before check in our cabin the next day and honestly I would have enjoyed staying there the entire time instead of the cabin. The pool and hot tub were indoors and were open 24 hours. They had a movie night and popcorn for the families until 10 PM. It was really nice. It was comfy and cozy in the entrance and complementary breakfast. I really enjoyed our short day and the next time I’m there I will definitely be coming to stay again."

"I enjoyed my stay, It was a convenient hotel while I was traveling for a job interview. The staff was very pleasant. While I didn't use the pool or hot tub area, it appeared clean and well kept. The breakfast was good with plenty of options. My only complaints was it was impossible to use the electrical outlets next to the bed because they are too close to the wall, and the motion sensor lights in the bathroom are a rude awakening in the middle of the night, and they could not be shut off."

"A privilege to stay in a beautifully preserved historic hotel. Staff helpful in directing us to the electric shuttle and helping us with printing out boarding passes and loading our bags into the taxi at check out."

"Excellent"

"I loved the views from the hotel and the fact that it was close to downtown."

"We didn't stay for breakfast. We checked out before 8 am. Rooms had black mold and were dirty. Switched rooms same problem. Talked with Frank and the front desk who said he "wasn't surprised" by the conditions of the rooms. Valet is a joke. He was sleeping and and the nerve to tell me he didn't have to valet my vehicle. For the service I received and $44, I agreed and found free parking around the corner. Crazy to talk to someone like that when you work for tips. Upon checkout, Michelle was the only reasonable person."

"We had issues with the shower handle not working properly. Maintenence came and fixed the issue but it was only temporary; by the end of our stay the problem started again. There was dried blood on the bed sheets but otherwise the room was comfortable. The kids love the separate area with twin beds. Each of my three children was given a $20 arcade game card upon check in by the front desk staff, but only two were loaded; the third card had a $0 balance when they started playing. This was our second stay at this property and we really wanted to like it. It has its perks but we are still on the fence with whether or not we will consider it again."

"The pool was really clean and the staff was friendly."

"Always a great stay however a little dirty this time"