Anserma Vacation Rentals

"The property is beautiful. The turkish bath is a definitely a plus. Its a bit far from the city, but if that's what you're lookin for of if you don't mind driving a bit, then it's absolutely worth it "

"The staff was amazing! And the breakfast was included and was very tasty. Our room was clean and the location was on a more quiet street with cute restaurants and beautiful scenery."

"The views are really nice, there aren't a lot of things to do in this hotel after the second day you will be very bored. Very minimal amenities, the whirlpool have heaters but you have to plan ahead as they don't turn them on unless you ask them to. During our last two days a storm knocked down power, and although they have a generator they purposely turn it off at 10 PM which leaves every hotel guest completely in the dark with no power, no internet, and no air. It was very hard to sleep the last two nights as there's no AC in any rooms and the fan did not work. "

"Absolutely incredible! Staff was very attentive and caring to every detail, including reserving tours and preparing meals ahead of time for us. Food was delicious every time, spa was relaxing. The view is stunning, i just can’t say just how much we enjoyed staying here! We were at the villa master suite (tucan). We also had the couples massage and enjoyed all the pools other than just our private one. We booked a coffee tour through the hotel and it was incredible! We had 2 drivers throughout our stay that were very respectful, friendly and knowledgeable!"

"Everything about our stay here was ideal. The staff was extremely friendly. We had plenty of privacy. The hot tub was amazing. The bed was comfortable. The food was incredible. The list goes on and on. It was a very enjoyable stay and we would definitely recommend Atardeceres del cafe to others."

"I only stayed for two nights, and I had an excellent time. The breakfast was spectacular. Everything was clean."

"Have been going for a few years on visits to Colombia. Staff is friendly and helpful. Hotel clean and in nice neighborhood. Could update breakfast offerings."

"Amazing place, we will come back!"

"Want your vacation ruined — this is the place for you! I am absolutely seething with fury after my experience at this so-called hotel. If there were a way to give this place negative stars, I would do it without hesitation. From the moment we arrived, it was a complete disaster. We arrived with a confirmed booking, tired and expecting a smooth check-in, only to be told — with shocking indifference — that they “couldn’t find” our reservation. No apology, no urgency, no accountability. Just shrugs. What followed was hours of our time completely wasted while they did absolutely nothing meaningful to fix their mistake. Instead of taking responsibility, they pushed us out the door by calling a cab (which, by the way, they did NOT pay for), and sent us to some “friend’s hotel” as if that was an acceptable solution. It wasn’t. Not even close. The place they sent us to was beyond unacceptable — it was honestly disgusting. The room had no window, no fridge, no AC. The fan was filthy, clearly never cleaned, just blowing around stale, foul air. The smell in the room was unbearable — thick, suffocating, and impossible to ignore. The bathroom? Even worse. There was someone else’s hair in there, no proper ventilation, and to make it even more absurd, there’s a literal window from the tiny bathroom straight into the bedroom. So if someone uses the bathroom (and yes, let’s be real), everything — sound, smell, all of it — goes directly into the sleeping area. Zero privacy. Zero hygiene."