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安納波利斯市中心希爾頓花園飯店的評分

3 out of 5
安納波利斯市中心希爾頓花園飯店
174 West Street, Annapolis, MD

評論

8.6

有夠讚

10 分，有夠讚；847 則評論中有 476 則" "
8 分，不錯哦；847 則評論中有 225 則" "
6 分，一般般；847 則評論中有 88 則" "
4 分，不太好；847 則評論中有 30 則" "
2 分，很糟糕；847 則評論中有 28 則" "

9.2/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Na

於 2021 年 10 月住了 6 晚

6/10 一般般

ERIC

I didn’t like parking the second night I have to parking out door because no space for parks that why I will think about for coming back and other issue email check out receive I called front desk and they said I will receive in couple minutes but unfortunately I don’t get it thank you
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Edward

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very close to shopping, dining, and night life. Parking was tight and we actually had to pay $25
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Raquel

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Marcos

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Yvette

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Celso

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is excellent in their customer service. They are attentive and courteous. The staff is professional and welcoming. Keep up the great work. The restaurant was great, the breakfast options are wonderful. Highly recommend the oats. The room was clean, spacious and provided a wonderful view. The parking was so accommodating. Truly recommend for anyone to stay here.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Emma

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kathleen

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Clean and convenient!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Joseph，York

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

steve，loves park

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Lorraine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Helpful staff, convenient location. Loved the small details like nightlights in the bathrooms and coffee set up.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

DeRon

於 2024 年 2 月住了 1 晚

10/10 有夠讚

DonnaMaria，Langhorne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Front Desk was extremely pleasant and very helpful
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Veronica

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located near the historic district without being in the middle of the busy neighborhood. I appreciated having parking at the location as well. The room and bathroom had all the conveniences to make my stay comfortable. It was like Hilton asked customers what was practical in rooms/bathrooms, and Hilton delivered on what guests wanted. Only one elevator was working, but it wasn't too much of an issue.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Niurka

The room was not cleaned although it was requested. No towels were changed. Coffee not replenished. The parking is full. Never there again
於 2024 年 4 月住了 3 晚

2/10 很糟糕

rudolph，Annapolis

Mdl
於 2024 年 4 月住了 1 晚

6/10 一般般

Walter

喜歡：整潔度
不喜歡：員工素質
Parking was limited and tight
於 2024 年 3 月住了 1 晚

4/10 不太好

Bridget

不喜歡：住宿環境和硬體
There is not enough parking and no parking attendant.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Julie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
AJG 於 2024年3月15日回覆
We really appreciate the perfect review Julie! Have an awesome upcoming weekend and visit us again soon!

10/10 有夠讚

Richard，Hull

喜歡：整潔度、員工素質和住宿環境和硬體
Spacious and clean room with comfortable bedo
於 2024 年 2 月住了 3 晚
AJG 於 2024年3月2日回覆
Thank you for the perfect review Richard!

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was awesome. Cleanliness was 7-8 out of 10 in our room - some towels were discolored and a few hairs from other guests were in the shower. Rest of the hotel seemed very clean, though. Parking was very tight but fine. Great amenities and service.
於 2024 年 2 月住了 1 晚
AJG 於 2024年2月26日回覆
Thank you for the positive review regarding our staff Michael. I'll be sure to address your concerns with our entire operations team!

8/10 不錯哦

Tony

家庭旅遊
喜歡：整潔度和員工素質
We had a few small problems but they were resolved quickly. Our major problem is that there was not enough light in the room - we had to use phone flashlights to find some things.
於 2024 年 2 月住了 3 晚
AJG 於 2024年2月20日回覆
Thank you for giving us your honest feedback regarding your recent stay with us Tony. We're actually in the process of receiving new floor lamps and desk lamps!

10/10 有夠讚

Warren

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Susanna

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location and a short drive from the airport/Amtrak station. Staff was polite and helpful. Room was clean.
於 2024 年 1 月住了 3 晚
AJG 於 2024年2月19日回覆
Thank you for the perfect review Susanna! We hope to see you again soon in the near future!

4/10 不太好

Kimberly

不喜歡：整潔度
於 2024 年 2 月住了 2 晚
AJG 於 2024年2月19日回覆
Thank you for taking the time to review your most recent stay Kimberly. We hope that you can give us a chance to make your next visit perfect!

10/10 有夠讚

Rafael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
AJG 於 2024年2月13日回覆
Thank you for the perfect review Rafael! We're excited that you enjoyed your recent stay with us!

10/10 有夠讚

Laurel

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Has everything you need. Great location. Good value.
於 2024 年 2 月住了 1 晚
AJG 於 2024年2月8日回覆
Thank you so much for the perfect review Laurel! We really appreciate your positive comments!

6/10 一般般

Thomas

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
AJG 於 2024年2月7日回覆
Thank you for taking the time to review your most recent stay with us. We appreciate your honest feedback and hope to see you again soon!

10/10 有夠讚

Blaise

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great in town hotel
於 2024 年 2 月住了 1 晚
AJG 於 2024年2月5日回覆
Thank you for the awesome review Blaise! We hope that you can visit us again soon!

10/10 有夠讚

Yacira

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent.
於 2024 年 1 月住了 2 晚
AJG 於 2024年2月1日回覆
Thank you for the great review Yacira! We hope that you can visit us again soon!

10/10 有夠讚

Amanda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月29日回覆
Thank you for the perfect 10 review Amanda! We hope to see you again soon!

10/10 有夠讚

Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was super friendly and efficient!
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月24日回覆
We really appreciate your kind comments regarding our staff Nicole! Thank you so much for the positive review!

10/10 有夠讚

Lisa

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was very clean. Parking was not good. The lot was very icy.
於 2024 年 1 月住了 3 晚
AJG 於 2024年1月22日回覆
Thank you so much for 5 star review Lisa!

8/10 不錯哦

Jeffrey

寵物同遊
喜歡：整潔度、員工素質和設施服務
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月22日回覆
Thank you for the great review Jeffrey! We hope that you can visit us again soon!

10/10 有夠讚

Robert

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrific Hotel
Stay here from time to time due to location, vibe, the bar and terrific staff. Alina J checked me in and she was delightful…great first impression! Room was spacious and the bed was really comfortable. Bright and clean bathroom. All good.
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月18日回覆
Thank you so much for the perfect review Robert! We really appreciate you mentioning Alina in such a positive way and we'll make sure to let her know. Have a wonderful weekend!

10/10 有夠讚

Gregory

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月16日回覆
Thank you for the perfect 10 score Gregory! We're excited that you enjoyed your stay with us and hope to see you again soon!

10/10 有夠讚

Francis

喜歡：整潔度、員工素質和住宿環境和硬體
Very helpful bar and reception staff.
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月16日回覆
Thank you for the perfect review Francis! we hope to see you again soon during your travels through the Annapolis area!

6/10 一般般

Bob

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Parking is expensive
Would have rated higher but $25 to park was definitely a surprise. Most would stay if they knew the fee ahead of time
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月15日回覆
Thank you for taking the time to share your experience about your recent stay Bob. We apologize for the parking fee but because we are located in the Downtown area, parking is very limited. We hope that you can visit again soon!

2/10 很糟糕

William

於 2024 年 1 月住了 2 晚
AJG 於 2024年1月16日回覆
We apologize that your recent stay was less than satisfactory. I will personally share your feedback with our entire team to ensure that these issues are addressed. Thank you for your honest feedback William.

10/10 有夠讚

Alexis

寵物同遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月15日回覆
Thank you for the perfect review Alexis!

10/10 有夠讚

Matthew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sharon at the front desk was amazing! So nice and fun and courteous! She made the start of our staycation amazing!! Thank you, Sharon!!
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月15日回覆
Thank you for the awesome review Matthew! We really appreciate you mentioning Sharon at the front desk. We are so lucky to have her on our team!

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
There isn’t a lot of parking and specially for large 2500 size trucks.
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月12日回覆
We apologize for the inconvenience you experienced with overnight parking. Just so you're aware, we do have an oversized lot behind the hotel that can accommodate larger vehicles. Thank you for taking the time to give us your honest feedback regarding your most recent stay David.

8/10 不錯哦

Paul

於 2024 年 1 月住了 1 晚
AJG 於 2024年1月12日回覆
Thank you for taking the time to review your most recent stay with us Paul! We hope that you have a wonderful upcoming weekend!

10/10 有夠讚

Todd，WASHINGTON

於 2024 年 1 月住了 1 晚
AJG 於 2024年1月29日回覆
We really appreciate your positive feedback Todd! We're happy that you enjoyed your most recent stay with us!

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
AJG 於 2024年1月10日回覆
Thank you for taking the time to review your most recent stay with us. Our team hopes that you can give us another chance to make your stay a perfect 10! Have a wonderful week!

6/10 一般般

Brittany

寵物同遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The property inside was nice. But we were on the 4th floor past some renovations. The plastic wall made it bery narrow to get by especially with the luggage cart. A dark barked for hours in the room across from us. I contacted the staff downstairs and told him. He asked me if I could control my dogs if they were barking…Granted they hadn’t made a peep. He called and no answer and that was that. They just left and left it to bark. No call the owners. 3 towels for 4 people which I always hate. But there was an OUTRAGEOUS pet fee. Not listed on the booking site of course. $114 for 2 nights with 2 dogs! I could have boarded them for almost the same price for them to be in the room for a few hours at night with us. The breakfast was delicious though. Also the parking situation is ATROCIOUS! There are only a few spots and their almost impossible to get into and navigate. I wish I knew before paying $25 per night. And You aren’t even guaranteed a spot! There is one patch of grass down the street to potty your dog. Otherwise a small pile of leaves by the pet waste trash. I do not recommend bringing pets here.! The area itself welcomes pets but the hotel it terrible at it!
於 2023 年 12 月住了 2 晚
AJG 於 2024年1月10日回覆
Thank you for taking the time to give us your honest feedback regarding your stay Brittany. Our hotel is currently going under renovations to create a better experience for all of our guests. Because our hotel is in the Downtown area, there are limited spots along West Street that have grassy areas. We always want you to feel comfortable bringing dogs to our property; our staff enjoys interacting with our four legged friends!

8/10 不錯哦

Carron

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
The property lists parking as an amenity, but the parking is quite limited on site. There is a parking garage about 1 block away.
於 2023 年 12 月住了 1 晚
AJG 於 2024年1月8日回覆
Thank you for taking the time to share your honest feedback with us regarding your stay Carron. We hope that you can visit us again soon during your travels to the Annapolis area!

10/10 有夠讚

Elizabeth S

於 2024 年 1 月住了 1 晚
AJG 於 2024年1月22日回覆
Thank you for the perfect review Elizabeth!