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天使城飯店的評分

3 out of 5
天使城飯店
#21 Don Juico Avenue, Barangay Malabanias, Angeles City, Pampanga

評論

6.4
10 分，有夠讚；312 則評論中有 45 則" "
8 分，不錯哦；312 則評論中有 93 則" "
6 分，一般般；312 則評論中有 81 則" "
4 分，不太好；312 則評論中有 44 則" "
2 分，很糟糕；312 則評論中有 49 則" "

6.4/10

整潔度

7.2/10

員工素質

6.2/10

設施服務

6.2/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

真實旅客

不喜歡：整潔度
房價便宜含早餐，但設備及清潔待加強
房間外觀看似尚可，但浴室環境較髒、床具有明顯污漬、毛巾似乎重複使用過多次都有點變質、洗澡水溫偏低，電視收訊太差沒辦法看任何頻道
於 2019 年 9 月住了 5 晚

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
請遠離這家飯店
因為比較晚辦理CHECK IN，結果飯店人員找不到我的入住資料，足足花了二十分鐘在找我的資料，過程非常慢。 另外，房間非常不整潔，地板整個是髒的，感覺非常不用心。 除了地點好之外，其他地方都非常不值得期待。
於 2019 年 8 月住了 2 晚

6/10 一般般

BO-TSUEN

喜歡：員工素質
不喜歡：整潔度和客房舒適度
硬體設施損壞不換新與修理
房間的硬體設備損壞無修理。 如衣櫥門把，保險箱，蓮蓬頭...等等
於 2019 年 3 月住了 7 晚

2/10 很糟糕

真實旅客

於 2019 年 4 月住了 3 晚

6/10 一般般

BO-TSUEN

喜歡：員工素質
於 2019 年 3 月住了 7 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
除幾乎沒有隔音外其他都尚可接受。
於 2019 年 3 月住了 2 晚
Kithley 於 2019年4月3日回覆
We appreciate your feedback regarding this matter and we will see how can we do this thing and looking forward to seeing you again Thank you Regards, Kithley Esperanzate Hotel Manager

6/10 一般般

真實旅客

不喜歡：整潔度
於 2019 年 2 月住了 5 晚
kithley 於 2019年3月25日回覆
Thank you for giving us such rating. and for choosing Eurotel Angeles. We are looking forward to see you soon. Regards, Kithley Esperanzate Hotel Manager

8/10 不錯哦

Young-Chang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It locates in a quite convenient place which is closed to shopping mall and restaurant. Room is small but the room rate is cheap.
於 2019 年 1 月住了 1 晚
Kithley 於 2019年2月5日回覆
Thank you for the compliment . I am pleased to hear that you find our location to your liking.

8/10 不錯哦

Yi-Tang，台北

喜歡：整潔度、住宿環境和硬體和客房舒適度
Eurotel Angeles
整理房間時使用的香水味道太重了，不知為什麼一定要特別交待才會整理房間？早餐有待加強！

4/10 不太好

Brian keith

團體旅遊
喜歡：員工素質
不喜歡：整潔度和設施服務
Rooms small and paint chipping
於 2024 年 4 月住了 3 晚
Ryan 於 2024年5月3日回覆
Dear Mr. Brian keith,We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear that your stay did not meet expectations. We will immediately take action on concerns you brought up, thank you and God bless you.Sincerely,Ryan Hotel Manager

8/10 不錯哦

NOBUO

情侶出遊
WiFiが繋がらない　それ以外は問題ないです
於 2024 年 2 月住了 4 晚
Ryan 於 2024年2月27日回覆
Dear Mr. NOBUO,Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that our WIFI connectivity didn't meet your expectations. This critical feedback is now being acted upon. Thank you and we look forward to seeing you soon.Sincerely,Ryan Hotel Manager

6/10 一般般

Jeremy

喜歡：員工素質
. There’s no hot water for the shower . Cold shower only .
於 2024 年 1 月住了 1 晚
Ryan 於 2024年1月17日回覆
Dear Mr. Jeremy,We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear that your stay did not meet expectations. We will immediately take action on concerns you brought up, thank you and God bless you.Sincerely,Ryan Hotel Manager

2/10 很糟糕

Katsumi

於 2023 年 12 月住了 5 晚
Ryan 於 2024年1月3日回覆
Dear Ms. Katsumi, We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear that your stay did not meet expectations. We will immediately take action on concerns you brought up, thank you and God bless you.Sincerely,Ryan Hotel Manager

8/10 不錯哦

Lawrence G

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Leonora

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staffs were friendly.Close to the mall. Breakfast included
於 2023 年 11 月住了 3 晚
Ryan 於 2023年11月16日回覆
Dear Ms. Leonora,Thank you for your review and for choosing Eurotel Angeles. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. God bless you and your family as well.Sincerely,Ryan Hotel Manager

10/10 有夠讚

Marlon，Cincinnati

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Ryan 於 2023年10月28日回覆
Dear Mr. Marlon, Thank you for your review and for choosing Eurotel Angeles. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. God bless you and your family as well.Sincerely,Ryan Hotel Manager

10/10 有夠讚

Daniel

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
Ryan 於 2023年10月21日回覆
Dear Mr. Daniel,Thank you for the compliment and rest assure that we will continue to provide you with good quality products and services. God bless you and your family as wellSincerely,Ryan Hotel Manager

6/10 一般般

James

家庭旅遊
喜歡：員工素質
The room did not have a refrigerator.
於 2023 年 10 月住了 5 晚
Ryan 於 2023年10月14日回覆
Dear Mr. James, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Ryan Hotel Manager

10/10 有夠讚

Katsumi

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
このホテルは数回利用していますが、とても快適なホテルです。
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Perla

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

6/10 一般般

Rodney

於 2023 年 8 月住了 1 晚

6/10 一般般

Terence John

於 2023 年 5 月住了 3 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very disappointing to terrible service overall. Linen & towels are very thin and old.
於 2023 年 4 月住了 4 晚

2/10 很糟糕

Rodney

於 2023 年 3 月住了 1 晚
george 於 2023年3月29日回覆
Dear Mr. Rodney,Thank you and we truly appreciate your feedback. We are glad that you enjoyed your stay with us. Rest assured the excellent service of Eurotel Angeles will continue to all our guests. We look forward to your next stay with us again.Best Regards,George LasHotel Manager

2/10 很糟糕

Ezell

於 2022 年 9 月住了 6 晚

4/10 不太好

ernesto

於 2022 年 9 月住了 5 晚

10/10 有夠讚

Katsumi

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
リノベーションして部屋がとても綺麗でしたが、エアコンは古いまま使っていますので、不具合がありましたが、部屋を替えてもらえたので問題ありませんでした。
於 2022 年 9 月住了 5 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We enjoyed our stay because its comfortable
於 2022 年 7 月住了 3 晚

10/10 有夠讚

R Viktor

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was clean we had enough space
於 2022 年 7 月住了 3 晚

8/10 不錯哦

paul

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
NICE STAFF
CHEAP ROOM CLEAN NICE BREAKFAST
於 2022 年 6 月住了 1 晚

4/10 不太好

OSAMU

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
冷蔵庫あるといいですね。
於 2022 年 6 月住了 3 晚

8/10 不錯哦

John

不喜歡：員工素質、設施服務和住宿環境和硬體
Great
於 2022 年 4 月住了 14 晚

8/10 不錯哦

Joseph

喜歡：整潔度、員工素質和設施服務
Great place for the price.
於 2022 年 4 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Staff are very accomodating superb customer service. Only thing is the grout in the shower was disgusting.
於 2022 年 4 月住了 1 晚

10/10 有夠讚

Jose

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vacation
Eurotel is an inexpensive hotel..rooms are good size and they deliver complimentary breakfast to your door without having to order it. Staff is friendly and helpful. Only thing missing would be a small refrigerator and microwave and a thicker blanket.
於 2022 年 4 月住了 5 晚

8/10 不錯哦

Kento

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 3 晚

6/10 一般般

真實旅客

商務旅客
価格相応
価格相応です。過度な期待を持たなければ、普通に滞在できます。
於 2020 年 3 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
Friendly staff , breakfast is always cold. I was upgraded because of maintenance .Good location
於 2020 年 3 月住了 6 晚

2/10 很糟糕

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體
At check in all was good until I got to the room , I put my belongings in the safe ,and in few minutes tried to open the safe it won’t open ,called reception and told them about it ,they sent the cleaning man to open it and he could not then a supervisor cam also but the lock on the safe was broke lol,until I kept on trying till it opened ,then they offer me another room as an upgrade and I wish they didn’t the safe also was broke lol. Another thing no place to hang your clothes you have to keep them in your bag on the floor . If you really desperate to sleep for the night it’s ok otherwise look for somewhere else , I booked for a week and had to leave on the fourth day and cancell the rest of my days without a refund . It’s a terrible place ,the only thing is the staff that is good .
於 2020 年 2 月住了 7 晚

2/10 很糟糕

真實旅客

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Catastrophe
Dossier ouvert pour remboursement malgré tout. chambre réservée indisponible Propreté inadmissible Service très mauvais
於 2020 年 1 月住了 1 晚

2/10 很糟糕

Daniel

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Horrible!
於 2020 年 1 月住了 1 晚

2/10 很糟糕

Naki，Melbourne

不喜歡：整潔度、設施服務和住宿環境和硬體
It was unclean, it was run down. Will not stay there again.
於 2020 年 1 月住了 2 晚

8/10 不錯哦

HOJONG

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
숙박후기
가격에 비해서 룸컨디션은 좋은편입니다. 단지 화장실에서 하수구냄세가 나네요, 그리고 룸에 냉장고가없는거는 옥에티네요. 잘쉬다 왔어요.
於 2019 年 11 月住了 3 晚

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Thanks to front desk staff for upgrading my room. Everything else in this hotel was disappointing. Cleanliness, hygiene and washroom maintenance are all terrible.
於 2019 年 12 月住了 4 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和設施服務
The property was close to the mainstream of Angeles with a great place to have breakfast. "Angels Bakery" The breakfast which was included in my stay was not particularly good. I stayed for 5 days and 4 nights and the room was nat made up in all this time. I did not complain as each day I was expecting it to happen. No bottled water was available at all. The internet service was good and the staff were friendly.
於 2019 年 12 月住了 4 晚

6/10 一般般

Alma

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Comments for improvement.
Actually, I like the staff. Fast in service. And they are so humble and kind. What you need is to check your plumbing system like the sink. Needs to renovate the units. Besides, there is also a smell which is uncomforble. Then you must provide NEW SLIPPERS - NOT USED ONE. And you must give depending on the number of guests. Like in our case, we are two - only one (1) USED SLIPPERS. Quite embarrassing. These comments will help you improve to have more customers. These are honest opinions which you must take into consideration. Thanks. Alma Y. Amio
於 2019 年 12 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：員工素質、設施服務和住宿環境和硬體
セキュリティが甘い　強盗に襲われる
於 2019 年 12 月住了 1 晚

4/10 不太好

真實旅客

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I like 7eleven and restaurant near by hotel but hotel is so old and dirty.
於 2019 年 12 月住了 3 晚

10/10 有夠讚

nicholas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean , comfortable,good shower and hot/ cold water !!,food ok but I not a fan of philippino breakfast!, great position for mall and sleazy street,great value and better than red planet!!
於 2019 年 12 月住了 1 晚

8/10 不錯哦

Sharon

團體旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
The blanket on my bed had holes in it.
於 2019 年 12 月住了 7 晚