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Apollonia Royale 飯店的評分

3 out of 5
Apollonia Royale 飯店
Federico street corner Felicitas Street, Santa Maria Village I, Angeles City, Pampanga

評論

7.6

不錯哦

10 分，有夠讚；198 則評論中有 40 則" "
8 分，不錯哦；198 則評論中有 93 則" "
6 分，一般般；198 則評論中有 44 則" "
4 分，不太好；198 則評論中有 14 則" "
2 分，很糟糕；198 則評論中有 7 則" "

7.8/10

整潔度

8.0/10

員工素質

6.2/10

設施服務

7.6/10

住宿環境和硬體

7.2/10

環保程度

評論

6/10 一般般

真實旅客

還好
於 2018 年 12 月住了 2 晚

8/10 不錯哦

ka wing

喜歡：整潔度和員工素質
都可以
於 2018 年 1 月住了 2 晚
john g.m 於 2018年3月2日回覆
thank you sir Ka wing for taking time to give a positive feedback! see you soon on your second home in Angeles city Philippines! Roof Deck Pool and Fitness Gym will be available on our Second wing Building this coming September 2018

6/10 一般般

CHIEN-MING

喜歡：整潔度
不喜歡：客房舒適度
價格取向的飯店
訂的方型有保險箱..但入住後卻沒有..還是去櫃台詢問才拿來..房間裡面也沒有吹風機得跟櫃台要..

8/10 不錯哦

Eason

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：員工素質

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
整體滿意
整體還不錯。服務人員熱心 唯一美中不足拿衛生紙居然限制ㄧ天ㄧ次 但服務人員還是滿足我的需要

6/10 一般般

YU CHIH，Taiwan

喜歡：整潔度
精品小飯店
房間還蠻大間，且因為是重新裝潢，整體品質與價錢相較，算是很不錯。 不過，因為飯店位於巷弄裡，晚上回飯店建議搭乘trike比較安全。

6/10 一般般

PoChang，台灣

Simple & Basic, comfy for the budget travel
Overall is a nice selection with the budget travel if you don't expect too much, simple & basic, and also very close to the bar street. But the wet-dry separation isn't really working, so the bathroom is always wet. Also they need some new mattress; the cushion is a bit old so you always sink-in to the middle of it.

4/10 不太好

YUNG JIUN

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Chun Him

喜歡：整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

hyunsoo

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
방 컨디션도 가성비 매우좋고 루프탑 음식도 상당히 맛있는데 수영장까지 있어 아주 좋았습니다~ 초강추 ㅎㅎ
於 2024 年 1 月住了 1 晚

8/10 不錯哦

shinnichi

喜歡：整潔度、員工素質和客房舒適度
お願いしていたキッチン付きの部屋は前の客が臭いのキツイものを調理したらしくしばらく使えなかった。
於 2024 年 1 月住了 5 晚

6/10 一般般

Alan

商務旅客
不喜歡：客房舒適度
Basic.
Basic hotel. Nothing particularly thrilling or exciting. Provides the need to rest and shower. Limited television channels. So bring a book. Basic for a decent price if you are able to book ahead of time. Local rates are competitive.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Ralf，Altenrhein

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Pool and the Restaurant was very nice. The Room also very clean cheap and quiet. The staff very kind !! Thank you for stay 2 weeks 😁
於 2023 年 12 月住了 16 晚

6/10 一般般

Nakhwan

商務旅客
於 2023 年 11 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The food service was awful! I had to wait over a half hour before I decided to give up. Not worth the time or effort!
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Nakhwan

喜歡：員工素質
於 2023 年 11 月住了 1 晚

4/10 不太好

Benedicta

情侶出遊
不喜歡：員工素質和設施服務
2 weeks ago we stayed there everything was fine, this time we were told we couldn't use the Free Shuttle because we booked online
於 2023 年 11 月住了 1 晚
FRONTDESK 於 2023年11月19日回覆
I'm so sorry for that Ma'am/Sir, The shuttle was free 3months ago but now it is because the management has changed. If you want to use the Shuttle Car it is already charged.

4/10 不太好

MARLON

不喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is located in the red district of Balibago. The property has no parking for the guests. You will have to park on the street. If you are family or a couple, I do not recommend this hotel.
於 2023 年 11 月住了 2 晚
fo 於 2023年11月14日回覆
hello sir thank you for your reviews , but we have a parking lot beside the hotel and also at the backside . thank you .

10/10 有夠讚

Benedicta

喜歡：整潔度、員工素質和住宿環境和硬體
Fast easy check in and check out, staff was very courteous and willing to help with transportation options
於 2023 年 11 月住了 2 晚
FRONT DESK 於 2023年11月7日回覆
Thank you so much for the 5 out of 5 and positive reviews!! We're looking forward to see you again!

6/10 一般般

satoru

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
バスタブ付きの部屋にしましたが、排水が悪すぎです。フロントスタッフ、入口のガードマン、掃除のスタッフとても愛想がいいです。セキュリティは確認ないのでちょっと低めです。部屋の移動をお願いしたがしてくれなかった。他の部屋はわかりません。外観は非常に綺麗に見えます。
於 2023 年 10 月住了 7 晚
FRONT DESK 於 2023年10月21日回覆
Thank you for the honest and 3 out of 5 review, we will assure you to improve our service to achieved your expectation to our Hotel. We're looking forward to see you again!

10/10 有夠讚

Steven

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very peaceful. it was close to everything but yet far enough away to not hear all of the traffic 🚦
於 2023 年 10 月住了 2 晚
FRONT DESK 於 2023年10月18日回覆
Thank you so much for the 5 out of 5 and positive reviews!! We're looking forward to see you again!

8/10 不錯哦

Mohamed，Edison

喜歡：整潔度和員工素質
It’s a good value for the money and it’s close to what you are looking for, it’s a good safe location
於 2023 年 10 月住了 8 晚
FRONT DESK 於 2023年10月18日回覆
Thank you so much for the 4 out of 5 and positive reviews!! We're looking forward to see you again!

8/10 不錯哦

Gregory

於 2023 年 10 月住了 2 晚
FRONT DESK 於 2023年10月6日回覆
Thank you so much for the 8 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

8/10 不錯哦

shinnichi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 5 晚
Front desk 於 2023年9月24日回覆
Thank you so much for the 8 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

8/10 不錯哦

Michael

於 2023 年 7 月住了 6 晚
Front desk 於 2023年8月21日回覆
Thank you so much for the 4 out of 5 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
1st room was rundown,street noise and old ir conditioner noisy. Had to pay for upgrade was a bit better . In ammentities bad.
於 2023 年 7 月住了 3 晚
Front Desk 於 2023年7月7日回覆
Thank you for the honest reviews, we will assure you to improve our services to achieved your expectation and sorry for the inconvenient that you've experience with us. thank you :)

6/10 一般般

Eddie

情侶出遊
喜歡：整潔度和員工素質
The Hotel was a cute little place for a quick two night stopover. The only real issue I had with the hotel is the restaurant did not accept credit cards. I flew in late and did not go and have money exchanged. I went to the restaurant and had a small meal only to find out afterwards that credit cards weren't accepted. I will say that the staff and manager were very friendly and did convert my money for me and accept cash.
於 2023 年 5 月住了 2 晚
frontdesk officer 於 2023年6月29日回覆
Thank you for the honest reviews, we will assure you to improve our services to achieved your expectation and sorry for the inconvenient to our resto . Our resto is on progress thank you :)

4/10 不太好

Sehwon

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Generally Unsatisfactory
It seems like the bedding is unclean and causing allergies on the skin, and there are issues with cleanliness. The bed also makes creaking sounds and is generally unsatisfactory.
於 2023 年 4 月住了 4 晚
frontdesk officer 於 2023年5月10日回覆
Thank you for the honest reviews, we will assure you to improve our service to achieved your expectation to our Hotel. and sorry for the bad experience.

8/10 不錯哦

Tom

喜歡：整潔度、員工素質和設施服務
I love the roof top pool and bar. Rooms are OK. Walking distance from walking street Hotel offered driver to close restaurant. Nice hotel peek.
於 2023 年 4 月住了 1 晚
FO 於 2023年5月7日回覆
Thank you so much for the 4 out of 5 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

10/10 有夠讚

WOOSUK

於 2023 年 4 月住了 2 晚
frontdesk officer 於 2023年5月2日回覆
Thank you so much for the 10 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

10/10 有夠讚

Sangho

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
괜찮은 숙소
가격저렴하고 한국인 메니져가있어의사소통에 문제없음.가까운곳은 전부 차로 태워줌.직원들 매우친절.루푸탑에 작으나마 수영장도 있고 식사도 괜찮음. 단, 예민하시거나 고급진 숙소를 원하시면 패스
於 2023 年 4 月住了 5 晚
Jake 於 2023年4月23日回覆
Thank you so much for the 10 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

10/10 有夠讚

Bryan Omar

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Urban relaxation
It was great. Rested much better. The rooftop pool is superb.
於 2023 年 4 月住了 2 晚
Front Desk 於 2023年4月20日回覆
Thank you so much for the 10 out of 10 and positive reviews!! We're glad to hear that you like our services! We're looking forward to see you again!

8/10 不錯哦

Franz Pete

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Front Desk 於 2023年4月19日回覆
Thank you for the 8 out of 10 reviews we will assure you to improve our service to achieved your expectation to our Hotel.

10/10 有夠讚

Stephen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Front desk amazing. Lovely ladies with great smiles.
於 2023 年 4 月住了 3 晚
Front Desk 於 2023年4月19日回覆
Thank you so much for the 10 out of 10 reviews!! We're glad to hear that you like our services! We are looking forward to see you again!

10/10 有夠讚

joan

於 2023 年 4 月住了 1 晚
Front Desk 於 2023年4月18日回覆
Thank you so much for the 10 out of 10 reviews!! We're glad to hear that you like our services! We are looking forward to see you again!

2/10 很糟糕

Genalynn

家庭旅遊
不喜歡：整潔度和員工素質
Not worth your money. Rooms given to us all had issues Room 1 (2nd floor) when we got inside the room, noticed that there were lots of mosquitos inside, upon checking, window was open! Had no choice but to ask for mosquito spray. Pillow covers had stains. Room 2 (3rd floor) rain shower was broken. CR was flooding. Room 3 so far was pretty okay. Hope you can improve customer service. Pool was okay, restaurants upstairs only accept cash and no room charge. We had a misunderstanding with the staff cause we thought that food ordered will be billed to our rooms but when we were billing out, they said they only accept cash. The only thing we loved was that they had car service going to the festival near sm clark. 👍👍👍 Kudos to thr kuya drivers.
於 2023 年 4 月住了 1 晚
frontdesk officer 於 2023年4月16日回覆
Thank you for your honest review. We are so sorry that you have to experienced these things from our hotel, we will make sure that this will not happen again and we will try our best to improve our service. :)

4/10 不太好

Revy，Los Angeles

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you are looking for just quick/cheap stay this is ok in a better location around the street and not too noisy. However, expect the room can be disappointing. Dirty room, plumbing issues, I requested non smoking but the room smell smokey, cockroaches, filthy, issues with their booking and staff aren’t friendly and uptight(not all). Rooftop ambience and restaurant was great and service was good. Overall stay 1/5. Rooftop Bar/restaurant 3/5.
於 2023 年 2 月住了 1 晚

2/10 很糟糕

lawrence

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Show some service professionalism through product
Breakfast is simple, but staff could not match the simplicity of the breakfast. Breakfast quality and variety should be reviewed. Staff not well versed in service quality and product knowledge. Value for money is terrible. Room amenities, don't even have bedroom slippers, bathroom toilet seat dislodge, housekeeping not attentive to details, No coffee and tea making facilities. Fridge not working.
於 2020 年 1 月住了 3 晚

6/10 一般般

Tristan

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 5 晚

8/10 不錯哦

Michael

於 2019 年 11 月住了 3 晚

4/10 不太好

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
I had no tv no netflex asked for this to be fixed day one for 4 days breakfast was included I had for one breakfast day one only day hot water was cold was very disappointed with penthouse suite
於 2019 年 11 月住了 4 晚

8/10 不錯哦

shinnichi

喜歡：住宿環境和硬體和客房舒適度
不喜歡：員工素質
残念
静かなところが好きです。給湯器が壊れたのが残念
於 2019 年 11 月住了 3 晚

8/10 不錯哦

SEOK-CHUL

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best comfortable hotel in Angeles
There are only big towels in bathroom, and toilet paper in the room. Except for those things, the site of hotel, staffs, food are great. I could rest in the room out of the noise in the Walking Street. I'll stay Apolonia when I get to Angeles.
於 2019 年 11 月住了 6 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
於 2019 年 8 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
比較的快適
朝食込みの宿泊を予約したが7：30からのサービスで利用できなかった。繁華街から離れており静かです。ベッドは硬めで寝やすい環境でした
於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 4 晚

6/10 一般般

真實旅客

於 2019 年 7 月住了 1 晚

6/10 一般般

youngchan

不喜歡：整潔度、住宿環境和硬體和客房舒適度
ㅡㅡ
냄새나고 추천하고 싶지 않네요
於 2019 年 6 月住了 1 晚

10/10 有夠讚

Customer

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was excellent. I didn't like the fact that they did not have an iron available
於 2019 年 6 月住了 4 晚