I asked twice to have the bulb over the sink replaced. It's fluorescent and very very dim. Maintenance agreed but never returned. There are no non-smoking rooms because after angrily telling me that sheets aren't changed on the weekends (I was changing them myself because the one housekeeper doesn't do that on the weekends), I noticed a smoking ashtray. If the linens are smoked on, there are no non-smoking rooms. The laundress apologized for being angry but I had to wait 2 hours for clean towels. The room was "clean". It has the overpowering smell of lemon pinesol. The floor is slippery, likely soaked in soap. No ice machine, no coffee, no tissues, no blanket, stained mattress, broken bed, mattress is missing stuffing on one side and the frame is broken also.