"The lady that checked us in was very rude, we stated we had reservation for 2 rooms. She was not patient in helping us, we had 2 rooms under same reservation with 2 different names, another gentleman helped us find the 2 room and was very patient and professional, not sure what kind of day that lady was having, but she was not helpful"
"Room was clean enough. The hotel is very run down. The entire 4th floor smelled like spray paint the entire time we were there. It looked like they were using spray paint to patch paint scratches on the wall. One elevator and is used for the rooftop bar restaurant. We never got to use it because it was full with special events. So loud. Close and clogging the elevator and made the wait time silly for the elevator. Will most likely not be returning. Only thing going is proximity to main gate at Disney. "
"The staff were very friendly and helpful. They did have big rooms; however, the bathrooms were really small...and if I had to really complain, the mattresses that my family and I slept on were really hard."
"We stayed the week after spring break and it was perfect!!
The pool area is amazing! We huddled up by the fire and the kids played in the pool! The staff was very friendly and helpful when I forgot a key. Room was a 10/10 stay! Super cozy and hardwood floor which is a must for me! We will be going same time next year and we’re already. Looking forward to our stay!"
"They had discontinued the free shuttle to Disneyland a couple days before our stay and we didn’t know, so that was unfortunate. But we had a rental car. Otherwise great stay!"