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"The shuttle to and from the airport does not run as frequently as it should, especially later at night. It cost 35 euros to get there to avoid a long wait for the shuttle. "

"Great location for a city break. Only a short walk from Centraal train station and the metro and easy walking distance to the city centre. The rooms are comfy enough for a city break and have everything you need."

"Room did not have counters, drawers, vanity or anywhere to put belongings. Breakfast had a good selection but the restaurant was chaotic and disorganized. Front desk staff and concierge were excellent. Great location restaurant staff delivered very poor service."

"The buffet was exceptional. The room was very clean with fresh towels. A wonderful visit. "

"Clean room , staff helpful and friendly , air conditioning kept the room at a comfortable temperature "

"Excellent location with wonderful accommodation "

"The room had a strange odor"

"Did not have breakfast in the hotel"

"Clean, comfortable, good breakfast and great location. Unfortunately all let down by the bathroom. Since we last stayed the bathroom door has been replaced with opaque glass and the light is automatic. This means it goes off when you don’t want it to, but if you get up in the night you wake your partner by shining a light on them, and it chooses that moment not to turn off for 15 minutes. By which time you are wide awake and furious. In another move to glass you now only get glasses in your room in order to make tea in. They are of course dangerously hot. We asked for mugs and were told someone would bring them but nobody did. We also ran out of toilet paper but I saw other people getting it from reception so I think it must be rationed. Our city view room had a view of a narrow alley way and the other half of the hotel. Not really what we imagined when we booked it. "