Absolutely amazing. Beautiful hotel and gardens close to Grasmere centre. Staff were excellent and food was delicious. Views from spa and restaurant were gorgeous. I would recommend without hesitation.
Julie
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Lily
2024年4月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a lovely place! The staff were very helpful, and the food was delicious.
Lily
於 2024 年 4 月住了 3 晚
8/10 不錯哦
Fiona
家庭旅遊
2024年4月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, superb location, an absolute treat. Breakfast was plentiful & excellent quality, we received a complimentary room upgrade, made full use of the spa facilities - a godsend after a hard day walking! Lovely peaceful ambience and staff were very attentive.
Fiona
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Keith
情侶出遊
2024年3月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Before we booked this Hotel I spoke to someone there who assured me my dietary requirements would be catered for, unfortunately this was not the case and I had to make do without breakfast cereal (which was even printed on the menu as being available), and a poor excuse for a cooked breakfast. It was not as if I turned up on the spur of the moment, the hotel had plenty of notice I was arriving. Expected more from a supposedly top end Hotel. Its not that difficult to order in gluten free food in this day and age. Disappointed.
Keith
於 2024 年 3 月住了 2 晚
6/10 一般般
Angela
2024年2月24日
Angela
於 2024 年 2 月住了 2 晚
6/10 一般般
Stewart
2024年2月16日
喜歡:整潔度、住宿環境和硬體和客房舒適度
We won’t be going back!
On the whole we have to say we were disappointed. We’ve stayed here at least 5 times before (no acknowledgement of this) a “Hi welcome back” would have been nice. Dining:- we chose the “Taster menu” very disappointing and expensive. Breakfast was mediocre not what we expected. It seems everything has been cut back.
The Spa was lovely we were fortunate and had the place to ourselves.
The room was clean, toiletries were not great, balcony had a lovely outlook over the river, the room was far too hot and there was no way of making it cooler.
Disappointed having to pay £10 for parking at the hotel (previously free) and almost £10 was added to our bill for gratuity which we weren’t even asked if that was ok.
Stewart
於 2024 年 2 月住了 1 晚
4/10 不太好
Michael
2024年1月29日
喜歡:整潔度
不喜歡:員工素質
Michael
於 2024 年 1 月住了 2 晚
10/10 有夠讚
Michael
情侶出遊
2024年1月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff quality food and brilliant location
Michael
於 2024 年 1 月住了 2 晚
6/10 一般般
真實旅客
2024年1月2日
喜歡:客房舒適度
Average stay- better offers in area
Booked a week before arriving- was called 5 times the day of booking to put a pre order and payment through for dinner on New Year’s Day. Was not made clear on third party website or owned website that this was the case.
Food was good although some dishes were underwhelming. Service was good.
Spa was ok- heated beds and aromatherapy room did not seem to be fully functioning. We feel it would benefit from better lighting in hot tub and more care.
Hotel room had a leak in the night in two places. We understand that this is an old building and is part of a problem with this.
Previous guests takeaway boxes were left out on balcony decking.
Stay was ok but would not return as looks to be better offering in area.
真實旅客
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Adam
情侶出遊
2024年1月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful hotel with small but relaxing spa facilities. Staff were incredible throughout.