"Property is beautiful! Staff is friendly! View is spectacular. Great escape from the crazy town.
Lights in BR not working and we asked to fix and they never did. The bed was very uncomfortable and the sheets were not soft at all. The front desk said they could bring a pad but never did and never followed up either.
We paid for the “ Premium” room and you only get 2 waters with the room and no ice! A glass of ice is $5 . The bar was even instructed to not give it out without paying . If someone pays almost $500 per night I don’t expect to pay for a cup of ice.
The staff in dining room and the van drivers were super nice and friendly and helpful.
Overall beautiful hotel but needs to work on service and amenities for the price they charge. Not the service for what they charge."
"Very nice hotel in the center of Amalfi. Everything was great except the noise. Can hear people talking on the street and there was a construction making noise so days and nights, can’t avoid the noise. Breakfast was okay, nothing special but one coffee machine was slow, backing up many people "
"We LOVED the bountiful breakfast buffet, fresh-cooked omelets, etc in the sunny breakfast room or terrace. The front desk staff and all the staff were very nice, helpful. The rooftop pool has very nice views. Our double room was nothing special, but was very clean and smartly decorated. It was small with a window overlooking the beach. Had a mini fridge that was so stocked with minibar items there was little room for our drinks. No coffee maker or hot water kettle for early coffee drinkers. Lots of “complimentary” things in the room. The entrance is directly onto the busy road with very minimal shoulders."
"The hotel is impeccable. The room was clean and spacious. No complaints about the property. However, is important to consider that is up in one of the hills. You can walk down to the town but it’s hard to climb back up. There is no sidewalk and the road is busy with buses, cars, motorcycles, etc. That is Amalfi so do your research. Breakfast was bread, cold cuts, yogurts and coffee. They had hard boiled eggs too. They said they are not allowed to cook. So be prepared for that. There are a few restaurants walking distance but they close from 3pm-7pm. That is Amalfi and Italy for you. The owners are polite except for the most senior guy. We saw him slap a guest in the hand for trying to make a sandwich and putting it in the toaster oven. I got yelled at for accidentally taking a banana out of the breakfast area. The other guys who I assume are his sons were polite and helpful but be careful with that older guy."
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