Very nice hotel with excellent staff!
The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).
Mark
於 2024 年 9 月住了 1 晚
8/10
Quiet
Yevgeniy
於 2024 年 9 月住了 4 晚
10/10
Andrew
於 2024 年 8 月住了 2 晚
10/10
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel.
Bravissimo!
Kevin
於 2024 年 8 月住了 2 晚
10/10
Abdulkadir
於 2024 年 7 月住了 3 晚
10/10
Herşey için teşekkürler
Abdulkadir
於 2024 年 5 月住了 3 晚
10/10
Simply the best option there.
Maxim
於 2022 年 8 月住了 5 晚
10/10
الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد
Mohamed
於 2022 年 5 月住了 3 晚
10/10
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Saied Sokhail
於 2022 年 4 月住了 2 晚
10/10
真實旅客
於 2021 年 12 月住了 1 晚
10/10
Dongki
於 2021 年 8 月住了 1 晚
8/10
真實旅客
於 2021 年 2 月住了 4 晚
8/10
Nice hotel. Most rooms are with an incredible view.
Breakfast was varied.
Nurbek
於 2020 年 2 月住了 1 晚
10/10
真實旅客
於 2020 年 2 月住了 1 晚
6/10
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day.
Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Hyung Geun
於 2019 年 12 月住了 5 晚
8/10
The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
真實旅客
於 2019 年 12 月住了 1 晚
10/10
john
於 2019 年 10 月住了 1 晚
10/10
It was an excellent experience. From the services to the food and the views.