Samal Resort & Spa

Property class: 5 and above

Choose dates to view prices

Consider a stay at Samal Resort & Spa and take advantage of a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a body wrap, a body scrub, or a facial at Spa Centre Samal, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a patterned tapestry above the bed.

Deluxe Double Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand with lamps, a clock, and a decorative tile wall.

Deluxe Twin Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a patterned tapestry above the bed.

Superior Double Room

  • Mountain view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite

A hotel room with a large bed, two bedside tables with lamps, a small table with chairs, and a large window with curtains.

Superior Suite

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Apartment

A hotel room with a large bed, a desk with a television, a small table with fruit, and a patterned carpet.

Apartment

  • Mountain view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Medeu District, a neighborhood in Almaty, Samal Resort & Spa is in the mountains and in a national park. National Museum of Kazakhstan and Central State Museum are cultural highlights, and some of the area's activities can be experienced at Shymbulak Ski Resort and Kok Tobe Cable Car. Looking to enjoy an event or a game while in town? See what's happening at Medeo or Medeu Stadium. Spend some time exploring the area's activities, including skiing. Visit our Almaty travel guide
Map
548 Gornaya Street, Almaty, 050059

What's nearby

  • A mountain with a tower, a cable car, and autumn foliage.
    Almaty Tower
    18 min drive - 10.3 km
  • Ile-Alatau State National Nature Park
    5 min walk - 0.5 km
  • Medeo
    11 min drive - 6.5 km
  • Dostyk Plaza
    18 min drive - 11.5 km
  • Panfilov Park
    23 min drive - 16.4 km

Getting around

  • Almaty Station
    37 min drive
  • Almaty (ALA-Almaty Intl.)
    43 min drive

Restaurants

  • BigChefs
    13 min drive
  • Justo Lounge bar
    7 min drive
  • AUYL
    7 min drive
  • Vanilla
    5 min drive
  • Qzen
    9 min drive

About this property

Samal Resort & Spa

  • Luxury hotel near Shymbulak Ski Resort
  • Take advantage of a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Samal Resort & Spa. Indulge in a body wrap, a body scrub, and a facial at Spa Centre Samal, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • An indoor pool along with sun loungers
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • An elevator, concierge services, and a front-desk safe
  • Room features
  • All guestrooms at Samal Resort & Spa have perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with bidets and tubs or showers
    • Flat-screen TVs with cable channels and DVD players
    • Daily housekeeping, desks, and phones

Similar properties

An outdoor patio with a fire pit, seating, and a bar area.
Radisson Blu Hotel, Almaty Airport
Turksib District
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.6 out of 10, Exceptional, 15 reviews
The price is NT$6,448
NT$7,480 total
includes taxes & fees
Oct 26 - Oct 27
Radisson Blu Hotel, Almaty Airport
Compare similar properties

Frequently asked questions

Does Samal Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Samal Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Samal Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Samal Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Samal Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 6500 per person applies.

Where is Samal Resort & Spa located?

Located in Medeu District, this luxury hotel is 0.3 mi (0.5 km) from Ile-Alatau State National Nature Park and within 3 mi (5 km) of Shymbulak Ski Resort and Medeo. Medeu Stadium is 2.6 mi (4.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Samal Resort & Spa Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 5 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, beautiful hotel very close to mountains

Great place with amazing view, in a walking distance to Medeo. My room was very nice, clean and in a good condition. There is spa and pool (which I didnt visit as prefered to walk to the mountains). The view from rooftop terrace is breathtaking. Having breakfast there was a pure pleasure. A 100% recommendation
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Great and comfortable stay. Swimming pool needs a bit of repair here and there.
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Отличное место для отдыха

Отель выбирали по максимальной доступности к курорту Чимбулак, но что б и в город можно было выехать в любое время. Отель довольно уютный, чистый, имеется СПА -комплекс, очень приятно после катания на лыжах , хорошо прогреться в сауне и поплавать в бассейне .Комнаты тёплые, убирают ежедневно. Завтраки обычные, но все необходимое есть. При заселении в нашей комнате был запах сигарет, т.к мы были с детьми, попросили комнату заменить, на ресепшн сказали комнат в наличии нет, поэтому пришлось пару дней проветривать комнату. В душевой и ванне забился слив и вода плохо уходила В общем , пребыванием остались довольны и если поедем ещё раз, то выберем этот же отель.
Stayed 5 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au-delà des attentes.

Très bon établissement. Personnel toujours disponible et prévenant. Beau Spa avec piscine, jacuzzi, hammam et sauna. Petit déjeuner à volonté même si le choix est un peu limité. A faire.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень доброжелательный персонал, ухоженное здание.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain resort, easy to get to and well managed and appointed.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
der Frühstück war nicht besonders gut, ansonsten ok
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay Ggggggoooooddddd Placereeeeeeeeeee
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay , again , at Samal

This was my 10th stay over last 9 years. Anybody visiting Almaty will like the hotel and Spa services. Great service and assistance by the hotel staff. Out of main town and in the mountains it has great views with a real get away feel .
Stayed 7 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Mountain Retreat

The location is amazing if you have your own transport. The Medeu ice rink and Shymbulak Resort are minutes away by car. The staff were very helpful and friendly. The rooms were clean. Breakfast was vast.
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insider Tip ! We will come again

Great Hotel, wonderful location in the middle if the mountains, friendly Staff Big rooms, clean and tidy, super spa
Stayed 5 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy getaway in Almaty

Went in the afternoon and stayed one night. Two couples surprised husband of another couple for his birthday. Had a great relaxing time, wonderful dinner, and a good night’s sleep.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, relaxing hotel near the mountains.

We enjoyed our stay immensely. The spa was very relaxing, and the room was comfortable. Samal resort was a great place to enjoy the fall colors near Almaty city.
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Poorly managed, very much short of 4 stars

In theory this can be 4+ stars luxury resort but it seems not managed well. Few examples of what should not be acceptable for 4 star hotels; 1. Lift stopped working after first day and was not repaired for rest of the week. Reception didn't seem to care and didn't even apologise or indicate if/when it will be repaired. 2. Advertised as SPA resort but for whole duration of my stay it was not possible to book any massage or treatment as SPA staff was busy yet the hotel was nearly empty. Then it turned out SPA staff is shared with some other location and probably can't be bothered traveling to this remote out of city location for just 1 customer in nearly empty hotel. 3. Wifi signal was solid but internet connection behind it disappeared for last 2 days of my stay, was never fixed. 4. Steam room was closed for 'urgent maintenance' for whole duration of stay and no signs of anyone performing any maintenance. 5. Telephone in room didn't work so every time there is an issue (of which there were plenty) walk up and down 4 floors (also no elevator) 6. When power goes out for few hours (normal in Kazachstan) the emergency generators kicks in but only powers the lights, no power sockets so this means minibar freezer melts causing a little flood and if your smartphone is empty you have no way of recharging it 7. Before I submitted a correction on google maps, even the location coordinates were off by >1km further away in the street causing issues with Uber and taxi pickups...
Stayed 4 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Almaty hotel

Really comfortable stay. I have come many times over the last 5 years and really enjoy staying here. Good spar facilities and wonderful mountain views. friendly and supportive staff. Reasonable breakfast and lunch/dinner menu. Will be going again.
Stayed 7 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooie omgeving

Prima hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, beautiful view, very good service
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel and spa in Almaty

This is a high end hotel and very nice but for some reason the beds are ROCK hard. Keep in mind.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

отличный горный отель!

на 4 +
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Picturesque location! Rock hard beds!

My room was a surprisingly spacious, beautifully furnished superior double with a very clean, well equipped. The downsides to the room were the lack of tea/coffee making facilities, the TV could only be watched in Russian (of which I understand very little!) and the bed was as hard as a concrete slab! The latter issue was rectified very efficiently by the very helpful gentleman at the front desk, Madi, who organised mattress pads for myself and my travel companion. The spa treatments were great but difficult to book, largely due to the language barrier! Dewi, in the spa, gave a great Turkish Massage and Ruslan, at the spa reception, was very professional, providing everything needed. A special mention is also required for the two young gentlemen who served us at breakfast and for room service, both were personable, polite and very helpful. The restaurant on the 5th floor was underwhelming. The Samal restaurant next door provided a much greater range and quality and was much more in keeping with the decor and atmosphere of the hotel. The hotel is located close enough to walk back from the gondolas at Medeu, which service the Shymbulak Ski Resort, and well worth the picturesque views along the way. Taxis to and from the city centre, and Medeu, were relatively expensive, but still significantly more reasonable than taxi prices in a European city. Overall, our stay was quite pleasant and worth a return visit.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Городской отель у подножья гор.

Персонал, обслуживание - отлично. Рекомендуем улучшить Кухню поменять матрасы (очень жесткие).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent staff. They went out of their way to be sure I had everything I needed. It was a bit inconvenient to access but was manageable with taxi services. The location is quite peaceful.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best mountain resort within reach of Almaty

I stayed at this hotel for three days. Even though the resort is about 15 min taxi ride from downtown Almaty, its proximity to the Almaty ski resort and cable car, its crisp mountain air, and its outstanding service from front desk staffs like Khymkarian and Kharasan make the stay really memorable! Rooms are tastefully decorated with Islamic art reminiscent of a by -gone era of Kazakhstan! Room is large, comfortable and clean. Food at the Samal restaurant is as authentic as it can be and very delicious. Breakfast is a good mix of hot and cold dishes that tastes really good! Right in front of the resort, there is a bus stop that provides cheap and convenient transportation either further up the mountain or to downtown Almaty. http://www.tripadvisor.in/ShowUserReviews-g298251-d2703138-r309194574-Samal_Resort_Spa-Almaty.html#
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing time near the mountains

We had a wonderful time in Samal Resort & Spa. Nice and clean rooms, good restaurant and a peaceful basement for a very relaxing time. Just a few minutes by car from the Almaty center, and a few minutes walking from Gondola cableway to Shymbulak.