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Royal Palace Hotel

3.0 star property
Modern comforts meet convenience in this upscale Turksib District stay, where tour assistance, airport shuttles, and continental breakfast make travel easier

Choose dates to view prices

Royal Palace Hotel welcomes travelers with a warm atmosphere in Turksib District. Guests connect with free in-room WiFi, enjoy meals at the on-site restaurant, and relax with drinks at the bar. Business travelers appreciate the functional meeting rooms available.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is NT$2,191
NT$2,541 total
includes taxes & fees
May 22 - May 23
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for KZT 9000.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 5000 per vehicle (one-way, maximum occupancy 11)
  • Airport shuttle fee per child: KZT 5000 (one-way)
  • Rollaway bed fee: KZT 9000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Royal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Royal Palace Hotel?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Royal Palace Hotel on 2026/5/22 start from NT$2,191, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Palace Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Royal Palace Hotel?

Check-out is at noon.

Does Royal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 5000 per vehicle applies.

Where is Royal Palace Hotel located?

Located in Jetysu District, this hotel is 2.7 mi (4.3 km) from Gabit Musrepov Kazakh Theatre for Children and Youth and 2.7 mi (4.4 km) from MEGA Park. Hippodrome and 28 Panfilov Heroes Memorial Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel for a very good price.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Robert

Liked: Staff & service
Close to airport for early flight. WIFI was good and dinner. Not a walk around place. Clean aged but maintained ok.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Francez April Jane Berciles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent stay overall, but a couple of things could be improved. The rooms aren't soundproof, so I was often woken up in the middle of the night by the sound of doors banging from outside. Also, the AC in our original room wasn't working well, and we had to request a room change. That said, the rest of our experience was great. The staff were very helpful and accommodating, which we really appreciated.
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

Andrey

Liked: Cleanliness, staff & service
The hotel was very old and I requested a non-smoking room however my room smelled like a smoking room. My windows were street view and I could hear the cars all night long. Also there was karaoke till 3:00 a.m. in the morning at the hotel. I wasn't able to get a good night's sleep.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Abdusame

It was under construction
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Gökmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютно и чисто
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transit hotel

I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stopover in Almaty

This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay. I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Fazliddin

Average

Real three star hotel. Room was clear, though, the staff was very much friendly and supportive. Airport shuttle service was very much useful too.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Ashutosh

Stayed 1 night in Oct 2025
Verified

8/10 Good

Ashutosh

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ausdangdat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Francoise

Disliked: Cleanliness

Poudre zux yeux

Stayed 1 night in Aug 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Parvona

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

mohammed junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Jonas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Raimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023