Located in Medeu District, Renion Residence Hotel provides a peaceful retreat with modern amenities. Guests can relax in the sauna, revitalize in the steam room, swim in either of the two indoor pools, or step onto the terrace to take in the impressive views.
Located in Almaty, Renion Residence Hotel is in the city center. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and travelers looking to shop may want to visit Green Bazaar and Colibri. Looking to enjoy an event or a game while in town? See what's happening at Hippodrome or Almaty Central Stadium. Visit our Almaty travel guide
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Renion Residence Hotel. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and conference space.
Other perks include:
2 indoor pools and a children's pool, along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), a banquet hall, and a 24-hour front desk
Concierge services, smoke-free premises, and a front-desk safe
Room features
All guestrooms at Renion Residence Hotel offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate dining areas.
Extra conveniences in all rooms include:
Bathrooms with bathtubs and free toiletries
Flat-screen TVs with cable channels
Separate dining areas, kitchens, and full-sized refrigerators/freezers
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Limited onsite self parking
Family friendly
Children stay free (see details)
Children's pool
Kitchen
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Microwave
Stovetop
Dining
A bar/lounge
A restaurant
Minibar
Room service (24 hours)
Bedrooms
Bedroom
Premium bedding
Rollaway/extra bed: KZT 5,000 per day
Bathroom
1 private bathroom
Bathrobes
Bathtub
Free toiletries
Hair dryer
Slippers
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Conference space
Desk
Meeting room
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Free newspapers in lobby
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In the city center
Things to do
Children's pool
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
18 units
Banquet hall
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: KZT 3500 per vehicle (one-way)
Rollaway bed fee: KZT 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Renion Residence Hotel have a pool?
Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 10:00 AM–10:00 PM.
Is Renion Residence Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Renion Residence Hotel?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Renion Residence Hotel?
Check-out is at noon.
Does Renion Residence Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 3500 per vehicle applies.
Where is Renion Residence Hotel located?
Located in Medeu District, this aparthotel is within a 10-minute walk of Central Park of Culture and Leisure, Museum of Kazakh Musical Instruments, and 28 Panfilov Heroes Memorial Park. Green Bazaar and Almaty Cathedral are also within 15 minutes. Almaly is 26 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Renion Residence Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 11 out of 20 reviews
10 - Excellent
11
Rating 8 - Good. 6 out of 20 reviews
8 - Good
6
Rating 6 - Okay. 2 out of 20 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 20 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 20 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
SANG YEAP
2024/8/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect
SANG YEAP
Stayed 2 nights in Jun 2024
Verified
4/10 Poor
Eunghyun
2023/3/21
Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Pro: Room size
Cons: nonprofessional and unfriendly staff at the reception desk during my check-in (it took 40 minutes to check-in and I had to contact Orbitz), Hard to control hot/cold water for shower,
The Renion is great. Breakfast is incredibly good, with so many tasty choices. Sauna is super clean and modern, yet shows respect for the old style traditions too. Rooms are safe, and the staff are very nice and work hard to accomodate special requests and make your visit memorable. The location is good too--close to the park and bazaar in the central part of town, and even the gorgeous mountains are not very far away. The hotel is a great balance between cost and features.
The hotel is super-clean, staff is very friendly. My only complaint would be room temperature - it got very hot for some reason (maybe the light give off heat?) and I had to open the window. Also, food from the restaurant was a big strange - salad dressing was extremely sweet, like syrup. But otherwise, there was a great deep bath tub, two bath robes, all the toiletries one might need.
Всегда удобно, комфортно и на высоком уровне. Все возникающие сложности быстро решаются персоналом.
Oleksandr
Stayed 2 nights in Feb 2019
Verified
6/10 Okay
Verified traveler
2018/12/10
Liked: Property conditions & facilities
I reserved queen apartment via Expedia. Then when we arrived, they had no Queen apartments, only twin apartment or standard room. The standard room was extremely small!