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Mildom Premium Hotel

3.5 star property
Guests find tranquility on the sun-drenched terrace and stylish bar at this premium hotel where relaxation comes naturally in the heart of Medeu District

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Mildom Premium Hotel offers a charming garden retreat in Medeu District. Travelers appreciate the sun-kissed terrace, in-room WiFi, and convenient hair salon. Dry cleaning and laundry services add comfort to a stay that consistently earns positive reviews from visitors.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, individually furnished

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, individually furnished

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double Room (Without Window)

Economy Double Room (Without Window) | Minibar, in-room safe, individually decorated, individually furnished

Economy Double Room (Without Window)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Luxury Room

Minibar, in-room safe, individually decorated, individually furnished

Luxury Room

  • Sleeps 2

View all photos for Mildom Suite

Minibar, in-room safe, individually decorated, individually furnished

Mildom Suite

  • Sleeps 2

Superior Family Room

  • Sleeps 3

Deluxe Single Room

  • Sleeps 1

Family Room

  • Sleeps 2
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About the neighborhood

Located in Almaty, Mildom Premium Hotel is in the city center. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and some of the area's attractions include Museum of Kazakh Musical Instruments and Aqua Park. Fantasy World Almaty and Botanical gardens are also worth visiting. Visit our Almaty travel guide
Map
128 Bogenbai Batyr Street, Almaty, 50000

What's nearby

  • Almaty is a frozen land in the winter. This cathedral is one of the main sites in the center of the city.
    28 Panfilov Heroes Memorial Park
    5 min walk - 0.5 km
  • Zenkov Cathedral
    5 min walk - 0.5 km
  • Almaty Opera House
    7 min walk - 0.6 km
  • Panfilov Park
    9 min walk - 0.8 km
  • Almaty Cathedral
    9 min walk - 0.8 km

Getting around

  • Almaly
    6 min walk
  • Almaty Station
    10 min drive
  • Almaty (ALA-Almaty Intl.)
    27 min drive

Restaurants

  • Harat's Pub
    3 min walk
  • Kumano
    3 min walk
  • Аққу / Aqqu
    3 min walk
  • Мастер Донер
    4 min walk
  • Coffee Boom
    3 min walk

About this property

Mildom Premium Hotel

Hotel located in Medeu District
You can look forward to a terrace, a garden, and a hair salon at Mildom Premium Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • A 24-hour front desk, smoke-free premises, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 5000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5000 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Mildom Premium Hotel Almaty
Mildom Premium Almaty
Mildom Premium
Mildom Premium Hotel Hotel
Mildom Premium Hotel Almaty
Mildom Premium Hotel Hotel Almaty

Frequently asked questions

Is Mildom Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mildom Premium Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mildom Premium Hotel?

Check-out is at noon.

Does Mildom Premium Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies.

Where is Mildom Premium Hotel located?

Located in Medeu District, this hotel is within a 10-minute walk of Zenkov Cathedral, 28 Panfilov Heroes Memorial Park, and Almaty Opera House. Nedelka Park and Almaty Cathedral are also within 15 minutes. Almaly is 6 minutes by foot.

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Reviews

Mildom Premium Hotel Reviews

5.6

6.6

Cleanliness

8.0

Location

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 3 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

Reviews

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond
Stayed 5 nights in Dec 2025

10/10 Excellent

Yuan yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super breakfast

Simple, great location however room size is super small. Difficult to move around with luggage, no elevator so pack lite. Good breakfast
Stayed 1 night in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stairway to heaven

Good location, no elevator.
Stayed 3 nights in Apr 2025

4/10 Poor

Chengzhang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no elevator. very noisy room. unfriendly staff
Stayed 1 night in Jun 2024

2/10 Terrible

Anirban

Liked: Cleanliness
Disliked: Room comfort

Worst stay ever

The experience was very unpleasant. There was no hot water in the bathroom to begin with and the staff was totally indifferent. Later they fixed it but the hot water remained a problem throughout as it was sometimes available, other times it was not. Then the housekeeping - in one room they were proper, but in the second room they never cleaned for 2 nights or replenished the water bottles until it was notified. Finally very unpleasant experience during check out. They deducted a big sum from the security deposit claiming that we consumed stuff from the minibar. In reality nothing was consumed but the staff was rude, adamant and not open to understand. I lost that money for nothing. The hotel is not good for tourists as the staff cannot even understand basic English or are willing to cooperate. A strong no - no for anyone travelling to Almaty.
Stayed 4 nights in Dec 2024

4/10 Poor

Adilet

Disliked: Room comfort

Отель, в котором я больше не остановлюсь.

1. Номер был не готов, с учётом того что за номер было оплачено за ранее, мы приехали в 14:30. Пришлось ждать ещё пол часа, пока будут убирать номер. 2. Номер был очень холодным а одеяло (какое-то короткое) было тоненьким. Хорошо что потом принесли другое, после того как мы попросили. 3. Полотенце какое-то слишком застиранное и имело странный вид, как будто его тупо сложили то что осталось от предыдущих гостей. А теперь про завтрак. Это конечно отдельная тема. Еда была не свежей, скудный выбор. Картошка и куриные то ли бедра то ли окорочка были очень жёсткими и видно было что им дня два как минимум. На следующий день эта же еда. На вопрос это когда было приготовлено, нам сказали вчера, хотя вчера мы его же и ели. Только супы были свежими.
Stayed 2 nights in Feb 2020

4/10 Poor

Vladimir

Disliked: Cleanliness, room comfort

Неожиданно...

Отличный персонал и район. Завтраки хорошие, компактные, сытные. Заселили в корпус где шел ремонт. Пыльно, пахло краской. Окна грязные, туалетную бумагу мне забыли положить. Ночью было особенно весело. Горничная затеяла уборку в 02:00 часа ночи в номере напротив. После 2-х замечаний ее успокоили к 03:00 ночи или утра. На следующий день меня переселили в другой корпус (не премиум). Там тек кран у раковины и шумел бачок унитаза. Пришлось перекрывать воду на ночь. Увы, но больше никогда в этом отеле не остановлюсь. Если бы не усталость после перелета и отсутствие сна в первый день более 24 часов, то поругался бы и уехал в другой отель.
Stayed 2 nights in Jan 2019

10/10 Excellent

JOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Gilsoo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Shukhrat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019