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"Mr Lutz is a exceptional person. He woke up extra earlier to prepare the breakfast for me despite his personal duties. Extreme friendly and helpful person! The stay was a dream! I hope to come soon for my ski trip!!!! I wish Mr Lutz would offer a workshop what customer service and care means!"

"The hotel is old and not very friendly to Americans at least the day I was there. No place to eat, so they charge for dinner buffet and when asked if anything else around I was told by the staff that there is one but you need a reservation. They get you for it is in the middle of no where and we arrived late and did not want to drive 30 minutes for dinner when they were possibly closed. I would find something else if I had to do it again."

"Good location close to the lake. Good view from balcony. "

"Nice property. Beautiful views. Half-board option was nice. Enjoyed out stay"

"Very clean great service. Only drawback is no air conditioning. (US travelers might be shocked by that) Vonya, was exceptional in dining portion. Breakfast was included and really good. "

"Hotel was very clean, well designed, and stylish. Very pleasant stay. "

"I was a pleased customer. The staff was very attentive and polite, and the service was impeccable. Breakfast and dinner were more than perfect and delicious Thank you all "