Find Family Hotels in Alice Town

"Do not stay at this hotel. The staff are dismissive, rude and seemingly angry at the guests. The hotel and its grounds are littered with trash, restaurants and spa are open sporadically. The beach club is often closed for private events. The music at the pool and the beach is outrageously loud and the island itself is run down and dangerous. Everything away and overpriced and the food is mediocre at best. Stay away. "

"RUN AWAY! Horrible! We were there for a week with a bunch of people. This “resort” was more like a run-down Motel 6. Very dirty and horrible service. Bed sheets had hair and sand in them when we checked in. This shows they didn’t change the sheets before we checked in. Hairs in sink and shower too. The wall below the wall unit air conditioner showed signs of mold. Another room had straight up mold on the air conditioner and wall. Food was less than mediocre. This “Motel 6”-type place charged more than the upscale clean casino resort for the room, food and drinks. Expect to pay $15 for a non-alcoholic drink. They had horrible service and less than mediocre food. Their horrible service is probably due to the fact there’s a mandatory 20% tip in your bill. So they don’t care since they are automatically getting 20% tip. We ordered a pizza that came out literally half the pizza burnt. We told the waitress, and she said it was burnt “just a little bit” and she walked away. She consistently burnt the pizza, didn’t make the drinks right, and told us they didn’t have stuff that they had. So we would only go there if the guy was working and not her. Asked for strawberry syrup on top of my pina colada. She told me they didn’t have the strawberry syrup. So I ordered a strawberry daiquiri and she made that with the non-existent strawberry syrup. They consistently had the property restaurants closed way before the posted closing times because the kitchen decided to close early. The waitres"