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Palestine Montaza Alexandria

5.0 star property
Escape to your own private paradise with endless sunshine by day and gourmet dining by night.

Choose dates to view prices

Experience the ultimate in luxury at Helnan Royal Hotel, where a private beach and sun loungers await. Unwind with a poolside bar, indulge in international cuisine at one of the 5 on-site restaurants, or treat yourself to spa treatments like manicures and massages. With amenities like shopping on site, an outdoor pool, coffee shops/cafes and free in-room WiFi guests can enjoy every moment of their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Royal Suite, 1 Double Bed

  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

Superior Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Al-Muntazah, a neighborhood in Alexandria, Palestine Montaza Alexandria is in a regional park and on a private beach. Mahmoud Said Museum and Royal Jewelry Museum are cultural highlights, and travelers looking to shop may want to visit San Stefano Grand Plaza and Green Plaza Mall. Traveling with kids? Consider Kouta Park, or check out an event or a game at Smouha Sporting Club. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Alexandria travel guide
Map
Kasr El Montazah, Alexandria, Alexandria Governorate, 21919

What's nearby

  • panoramic view of the Montazah palace in Alexandria Egypt
    Montazah Palace
    2 min walk - 0.2 km
  • Montazah Beach
    3 min walk - 0.3 km
  • El Mamurah Beach
    12 min walk - 1.1 km
  • Kouta Park
    5 min drive - 1.9 km
  • Mamoura Beach
    26 min drive - 17.1 km

Getting around

  • Montazah Station
    14 min walk
  • Alexandria (ALY-Alexandria Intl.)
    47 min drive

Restaurants

  • Club Lounge
    18 min walk
  • La Casa
    19 min walk
  • Black Cafe
    4 min drive
  • Hosny | حسني
    4 min drive
  • El Kataa Seafood
    4 min drive

About this property

Palestine Montaza Alexandria

  • Luxury family-friendly hotel located in Al-Muntazah
  • You can look forward to a poolside bar, a terrace, and shopping on site at Palestine Montaza Alexandria. With amenities like a private beach and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a body treatment, a massage, or a facial at Helnan Beach Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to 3 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and an outdoor pool
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • Express check-in, babysitting (surcharge), and luggage storage
    • A front-desk safe, wedding services, and a banquet hall
  • Room features
  • All 218 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with separate tubs/showers and free toiletries
    • LCD TVs with satellite channels and DVD players
    • Balconies, mini fridges, and electric kettles

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  • Pool
  • Spa
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The price is NT$4,932
NT$6,360 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Arz
  • Alexandrina
  • Asia House
  • La Piazza
  • Royal Gardens

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a private beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Valet parking fee: USD 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Palestine Montaza Alexandria have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Palestine Montaza Alexandria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee. Valet parking is available for USD 5 per day.

What time is check-in at Palestine Montaza Alexandria?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Palestine Montaza Alexandria?

Check-out is at noon.

Where is Palestine Montaza Alexandria located?

Located in Al-Muntazah, this beachfront hotel is in a regional park and within a 10-minute walk of Montazah Palace and Montazah Beach. El Mamurah Beach and Kouta Park are also within 2 mi (3 km). Montazah Station is 14 minutes by foot.

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Reviews

Palestine Montaza Alexandria Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 91 reviews
Rating 8 - Good. 23 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

Reviews

Verified

8/10 Good

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very secure. Rooms a bit dated but sea views & beach trumps all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of green areas around
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Stay

We had a great stay at the Helnan Montazah Palace Palestine in the middle of the gardens on a quiet section of a very busy corniche. We really liked the service and amenities, although parts of this property are showing its age. A special thank you to the dining staff as we were impressed wuth their attentive service, and especially Mr. Shahat, who was very helpful. Maybe bulk up the wine list? 🍷;)
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Mary

Liked: Cleanliness, amenities
The Hotel is under maintained , not updated like similar hotels in that age , for example the plumbing was leaking in the Bathroom. very short staffed , specially at the Breakfast Restaurant , Staff was trying to help everyone but Double amount of staff is needed to be able to provide a better service.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your hotel
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel that would use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings that were held on the property every night
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

cesar agustin lopez

Disliked: Property conditions & facilities
Quiet location, food inside hotel was good. People was in general friendly. This is an old hotel with lack of maintenance.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities, room comfort

Bad

Food was good , rooms are clean but old . The vallet crashed my car and I checked out early
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FOUAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bad road from the gate to the Hotel.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amay
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Lubungo Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice with character. Amusing sea view rooms on the North side. After all contraction works are finished, this place will be the best in Alexandria. The only issue is the constant noise of music until the early morning for rooms with sea view, because of the wedding ceremonies in the garden on Thursday and Friday night. I hope they can instal sound proof windows on rooms on the garden side.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Davor

Disliked: Staff & service
No concierge services. A person in the front desk arrange a transportation to the Airport ;the car was old ,in poor condition,both safety belts were broken and after 10' the car broke down We transfer to a taxi which charged as 15% more than de original quoted price.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

رائع جدا لولا تعطل المكيف المركزي للغرفة

كل شيء ممتاز ماعدا التكييف داخل الغرفة تعطل المكيف المركزي في آخر يومين من إقامتنا
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Mariam

Excellent facility , highly recommended, awesome view
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Helnan Palestine Hotel! The staff is really nice, and friendly, and made an effort to make me feel welcome and that my needs were met. The Maitre d there is a wonderful person! My massage in the spa was great! The hotel is very safe. Thank you, Helnan Paletine Hotel! I hope to be back someday. :)
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have a horrible front desk who have no clue about housing.We went for tranquility cause we are almost 50 years and without our kids to enjoy.The bathroom had a problem once we came and we waited until it was fixed and we were housed in a partial sea view not sea view as mentioned and in a room beside a big families with many babies with lot of noise and the room is separated from the neighborhood room with a door not a wall.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views with large well maintained rooms and comfortable beds.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice hotel. Very good service of all the staff. Nice location excellent facility. I would like to be there again.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

اقامة جميلة ومميزة

مكان جميل ومميز جدا في الاسكندرية .. فقط ما عجبني المطرب على الشاطئ
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ممتاز

رائعة
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent staff friendly clean and organized
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room View on the sea and pool but the sea is not clean
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice restaurant, nice service, nice location
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

أمنياتى من ادارة الفندق المزيد من الرقى والتقدم ؟

الفندق جيد ولكن الاسعار مبالغ فيها. موقع مميز .اطلاله رائعه. المطاعم جيده. ماعدا مطعم على السقاله المشويات المقدمه لاتاكل . الخدمات جيده. جميع العاملين على خلق وتعامل راقى.أرجو من إدارة الفندق النظر فى تخفيض الاسعار. علما بأن نسبة النزلاءقليل لارتفاع سعره.
Stayed 5 nights in Aug 2018