Chalets in Alcona County

"The hotel is NOT sound proof! You hear every footstep. "

"First off there are signs everywhere stating that you will be charged a $250 cleaning fee if your room smells like smoke. The whole hotel smells like stale smoke. Especially in the rooms. We literally were watched and listened too. Had our lock on the keyed door changed while we were out at a funeral. Came back to a lock that our key no longer fit in. And neither did the master key. The attendant had to call the owner which told him where to find a key to get us into our room. We were pissed. They refunded our money and we left. Luckily we were able to go down the road to a way better hotel! Stay at the Mio Motel!! It's way better. Cleaner, friendlier, and they beds are super comfy. "

"The hotel is clean, the staff are very nice and good the extra mile to make your experience nice. Two staff members specifically went above and beyond. Adam and the dining area went out of his way to make additional breakfast for us when we got down there just about 10 minutes before the breakfast stop serving, which I really appreciated. Kelly the guest service team member was wonderful during our checkin. Nice stay would definitely stay again. Thank you!"

"Dirty, staff was rude . "

"The pool was not working or hot tub !"

"they changed our cabin at the last minute for some unknown reason, seemed smaller than the first one"