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"When we entered the room, there was an extremely strong and unpleasant odor. The smell was so severe that it was impossible for us to stay in the room. And the sofa for bed was too dirty even I didn't even want to sit down. Because of this issue, we had to leave immediately and book another hotel for the night. This caused us significant inconvenience and additional expense. We kindly request a full refund for this reservation. Please review this matter as soon as possible."

"First, the location is FANTASTIC if you want to spend quality time at the Sanctuary of Fatima. It's just 100 steps to the Basilica of the Most Holy Trinity. Second, the staff there are great. Very friendly, efficient and accommodating. Third, the room is comfortable and well designed! So many power points/outlets. WiFi was strong. I'll stay here again!!!"

"Great stay!!"

"Just, I was at the back of the hotel so could barely see the sea. This was expected."

"Hotel & rooms are well maintained & very clean! No stains or scuff marks! Room needs a centre lighting in our opinion. Air conditioning not functioning the way we expected. I love their pillows & I exactly needed 3! Staff who checked us in & Jorge were awesome, friendly & very helpful. Restaurant staff esp the manager were friendly, hard working & answered all our queries esp about Portuguese food. Learned a lot about codfish in Portugal! Dinner buffet on the second night was top marks! Sushi selection & appetisers & desserts made satisfied tummies & reasonably priced. Highly recommended if staying in Fatima. Just across the hotel are the main attractions! We were lucky that it was not a busy season when we went. "

"Loved the staff"

"Great service, cleanliness and location!"

"A"

"Excellent staff. Fantastic pool and spa area. Great ocean views."