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Hôtel Parc & Spa les Cigognes

Escape to an Alsatian retreat where relaxation meets adventure. Warm up by the lobby fireplace or unwind in nature’s beauty.

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Nestled near Le Champ du Feu Ski Resort, Hôtel Parc & Spa les Cigognes offers a haven for families and adventure-seekers. Unwind with a massage or sauna, then enjoy the seasonal pool, garden playground, two on-site restaurants and outdoor entertainment area.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Gym
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The price is NT$7,228
NT$8,097 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 18 for adults, and EUR 6 to 9 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 88487561800016

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hôtel Parc & Spa les Cigognes have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hôtel Parc & Spa les Cigognes pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Parc & Spa les Cigognes?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel Parc & Spa les Cigognes?

Check-out is at 11:00 AM.

Where is Hôtel Parc & Spa les Cigognes located?

Located on the boardwalk/promenade, this family-friendly hotel is within 12 mi (20 km) of Alsace Adventure Park, Le Champ du Feu Ski Resort, and Cigoland Park. Montagne des Singes and La Volerie des aigles are also within 12 mi (20 km).

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Reviews

Reviews

5.8

5.8

Cleanliness

8.0

Amenities

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 6 out of 19 reviews

Reviews

Verified

8/10 Good

casier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super rapport qualité prix - cadre magnifique

Excellent séjour, accueil impeccable, chambre propre et calme. Prix rikiki.super cadre en haut d'une montagne. Nombreux restaurants dans le centre à 5min.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour inoubliable dans un lieu de rêve

Séjour extraordinaire dans un écrin de verdure face aux Vosges, un lieu magique, calme total, piscine, parking en face de la chambre, accueil exceptionnel, lieu à découvrir et à apprécier
Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

camille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a eviter absolument

Sejour catastrophique. Les "lodge" sont mal entretenus, très vieux, humide, odeur de renfermer très désagréable. Espaces verts non entretenus. Piscine fermée, terrain de tennis dans un état déplorable et dangereux, salle de jeux pour enfant absolument dégoutante. Aucun accès au SPA Le soir de notre arrivée, nousn'avons pas pu mager au restaurant de l'hôtel car reservé pour un groupe de personne agées avec un menu unique donc la cuisine ne voulait pas nous faire un autre plat...... Sur 3 nuits reservées, nous en avons passé qu'une seul. Nous sommes repartis le lendemain. La deception est totale!!!!!!!!!!!! Nos allons demander le remboursement
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Udo

Liked: Staff & service
die ebookers buchung hat nicht geklappt. also haben wir für das letzte zimmer nochmals bezahlt. das zimmer war unter dem dach und sehr warm. ein billiger ventilator war das einzige was ein bisschen geholfen hat.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

camille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a eviter absolument

Sejour catastrophique. Les "lodge" sont mal entretenus, très vieux, humide, odeur de renfermer très désagréable. Espaces verts non entretenus. Piscine fermée, terrain de tennis dans un état déplorable et dangereux, salle de jeux pour enfant absolument dégoutante. Aucun accès au SPA Le soir de notre arrivée, nousn'avons pas pu mager au restaurant de l'hôtel car reservé pour un groupe de personne agées avec un menu unique donc la cuisine ne voulait pas nous faire un autre plat...... Sur 3 nuits reservées, nous en avons passé qu'une seul. Nous sommes repartis le lendemain. La deception est totale!!!!!!!!!!!! Nos allons demander le remboursement
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Værelser og suite i hovedbygningen er fine, men bungalows er meget slidte og dårligt vedligeholdt. God service, men det opvejer ikke tilstanden.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Pauline

Liked: Room comfort
Disliked: Cleanliness

Satisfaisant, pour une nuit !

Nous avons séjourné une nuit dans un lodge. Domaine très sympa avec des jeux pour les enfants et une piscine extérieure (la piscine est actuellement fermée par arrêté prefectoral pour information). Pour une nuit, nous avons été relativement statisfaits, toutefois, le ménage reste sommaire. Le petit déjeuner est, à notre sens, très honéreux 18€/personne. Pas d'avis sur la qualité car nous l'avons pris dans une boulangerie dans le village alentour.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mitchell

Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Matthieu

Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Sébastien

Stayed 1 night in Jul 2024
Verified

2/10 Terrible

François GRANDAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Enis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024