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奧爾巴尼騎士飯店的評分

2 out of 5
奧爾巴尼騎士飯店
2444 N Slappey Blvd, Jct of 19 Bypass and N Slappey, Albany, GA

評論

6.0
10 分，有夠讚；263 則評論中有 40 則" "
8 分，不錯哦；263 則評論中有 62 則" "
6 分，一般般；263 則評論中有 63 則" "
4 分，不太好；263 則評論中有 43 則" "
2 分，很糟糕；263 則評論中有 55 則" "

6.2/10

整潔度

6.6/10

員工素質

5.6/10

設施服務

5.8/10

住宿環境和硬體

6.8/10

環保程度

評論

2/10 很糟糕

Michael

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Uber/Lyft drivers hesitant to pick up And drop off from this hotel. 1 driver dropped me off at a near by McDonalds and I walked to the hotel from there.
於 2024 年 5 月住了 5 晚
roni 於 2024年5月7日回覆
dear Michael sorry to hear that i dont know why thahs all i can say we have 4 taxi-cab and they come to hotel day or night

6/10 一般般

Mark

商務旅客
喜歡：員工素質
Nice for the night (if you close your eyes). Gross if you’re expecting too much. Loose hair everywhere, stains on the table. The trash can still had trash in there… like that’s crazy, not even change the trash lol. Sink is hanging off the wall with its pinky finger lol. Blankets have burn holes when I had a no smoking room. It’s was ok and I’m happy it was convenient.
於 2024 年 3 月住了 1 晚
Mike 於 2024年3月15日回覆
Dear mark thank you for your feedback and sorry for inconvenience

6/10 一般般

Justin

喜歡：員工素質
不喜歡：整潔度
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Jordan

商務旅客
不喜歡：整潔度、員工素質和客房舒適度
於 2024 年 2 月住了 1 晚
Dean 於 2024年2月18日回覆
Dear Jordan thank you for your feedback and sorry for inconvenience

4/10 不太好

Otis

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Sheldon

不喜歡：客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

Natalie

家庭旅遊
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Lashaunda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Vontrica

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Raphael

喜歡：整潔度和員工素質
The AC didn’t work in the first room they gave me and the AC in the second room kept going off so l had to keep unplugging it to make it come on and cool the room off 😔
於 2023 年 9 月住了 2 晚
Dean 於 2023年9月26日回覆
Dear Raphael thank you for your feedback and sorry for inconvenience

8/10 不錯哦

Karen

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was there for work. Internet service was fast. Room was nice & cool which was real nice considering how blistering hot it was outside. No elevator, but I was on the 2nd floor so it wasn't a real big deal.
於 2023 年 8 月住了 1 晚
Dean 於 2023年8月28日回覆
Dear Karen thank you for your feedback and we appreciate your business

8/10 不錯哦

Raphael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Deanna 於 2023年8月16日回覆
Dear Raphael thank you for your feedback and stying

2/10 很糟糕

Terrace

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Poor quality
The room smelled like mold and mildew , when I walked bearfoot dirt stuck to my feet . In front of the hotel there was trash everywhere the next morning when I got up. There was NO coffee made at all in the lobby. There were people walking up and down the hallway all night long a guy tried to jiggle our door knob and knocked on our door trying to get into our room there was sirens going by all night long and people walking back and forth by our window all night. The beds were hard the pillows were not comfortable at all and ever since I stayed there all next day and the following day I was itching all over my body! This was the worst hotel I ever stayed at!
於 2023 年 7 月住了 1 晚
Deanna 於 2023年7月10日回覆
Dear terrace thank you for your feedback and sorry for inconvenience

10/10 有夠讚

Raphael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Dean 於 2023年6月6日回覆
Dear Raphael thank you for your feedback and we glad you enjoyed your stay

2/10 很糟糕

Rashad

不喜歡：員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚

6/10 一般般

Isidro

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Sleepover
It’s good for a nights rest.
於 2023 年 5 月住了 1 晚
Dean 於 2023年5月19日回覆
Dear lsidro thank you for your feedback

10/10 有夠讚

Vontrica

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Dean 於 2023年5月19日回覆
Dear vontfica we glad you enjoyed your stay and thank you for your feedback

8/10 不錯哦

Ehimwenma

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Considering the price they charge, the service provided is quite fair. I spent $59 for a night, so it would be unrealistic to anticipate a luxurious experience. The hotel was clean, and all things considered, I believe the service was satisfactory compared to the costs involved.
於 2023 年 5 月住了 1 晚
Dean 於 2023年5月14日回覆
Dear Ehimwenma thank you for your feedback and stying with us

10/10 有夠讚

Xavier

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Dean 於 2023年4月23日回覆
Dear Xavier thank you for your feedback we glad you enjoyed your stay we hope to see you soon

10/10 有夠讚

neal

於 2023 年 4 月住了 1 晚
Dean 於 2023年5月19日回覆
Dear Neal thank you for your feedback

10/10 有夠讚

Loutricia

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 4 月住了 2 晚
Dean 於 2023年4月11日回覆
Dear Loutricia thank you for your feedback and thank you for staying with us

10/10 有夠讚

Lucretia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Dean 於 2023年3月5日回覆
Dear Lucretia thank you for staying with us and we appreciate your feedback

10/10 有夠讚

Alexis

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Easy check-in and check-out

2/10 很糟糕

Gretchen

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was rude and disrespectful. The halls smell like urine.
Dean 於 2023年1月8日回覆
To comment on your review, the only issue the staff had was the smell of the pet in your room. The smell caused the entire hall to smell as well as complaints from other guests. We tried to diffuse the smell by placing a fan in the hallway and opening the doors which didn’t work. The dog also urinated and had bowel movements on the room’s carpet as well. The room will have to be cleaned throughly due to the smell and will not be in use for two weeks. We apologize if you felt the staff were rude but we tried our best to accommodate your family along with your dog.

4/10 不太好

Gordon，ROCHESTER

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Property old but mostly clean. Very very noisy… for some reason, she put us in room Main Street/ roadway when there were plenty of options. Towels with soft and nice.
於 2022 年 12 月住了 1 晚
Dean 於 2022年12月31日回覆
Dear Gordon sorry for inconvenience and thank you for your business

2/10 很糟糕

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Smoke fill place wierd people walking around
於 2022 年 12 月住了 2 晚
Deanna 於 2022年12月27日回覆
Thank you for your feedback and sorry for your inconvenience

2/10 很糟糕

benny

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚
Dean 於 2022年12月9日回覆
Dear benny thank you for your feedback and sorry for inconvenience

4/10 不太好

Gustavis

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ok
Awesome place outside of the Fact it sounded like someone was either moving heavy equipment/luggage up and down the stair, getting their ass beat, or in general no regard to others sleeping and just banging on the flow
於 2022 年 11 月住了 1 晚
Dean 於 2022年11月11日回覆
Dear Gustavis thank you for staying with us and sorry for inconvenience

10/10 有夠讚

Constance

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was exquisite, friendly staff, great customer service.
於 2022 年 11 月住了 2 晚
Dean 於 2022年11月11日回覆
Dear Constance thank you for your feedback and we appreciate your business

10/10 有夠讚

Faymeyer

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is all that I hoped it would be for my short stay.
於 2022 年 11 月住了 1 晚
Deeana 於 2022年11月4日回覆
Dear faymeyer thank you for your feedback and we appreciate your business

8/10 不錯哦

DORIS，Morrisville

於 2022 年 9 月住了 1 晚

10/10 有夠讚

Kawana

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
N/a
The air wasn't working too good
於 2022 年 9 月住了 2 晚
Deanna 於 2022年9月13日回覆
Dear Kawana sorry for inconvenience and we appreciate your feedback

8/10 不錯哦

CARLA

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Experience
I was there for a one-day visit to meet an old friend. The room was clean and the staff were very sweet to me, very professional and the room that all of my needs!
於 2022 年 5 月住了 1 晚

4/10 不太好

TONI

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
There were bugs, I killed them. There were black something on sheets, I slept on a blanket I brought myself
於 2022 年 3 月住了 1 晚
Deana 於 2022年3月7日回覆
Dear Tony please accept our apologies for any inconvenience caused well work the staff thank you

2/10 很糟糕

Willie

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
You pay for what you get! I will no longer spend my money this way again. No ice machine that works, no-one at the desk when it was time to check-out. Mirror was placed to where the curtains would allow light in the room coming directly at the bed. I felt like someone could look in through the mirror. Room 201.
於 2022 年 1 月住了 1 晚
General Manger 於 2022年1月6日回覆
Thank you for staying with us when you was in town. We are sorry you had some concerns with your room. We will check the issue with the curtain and make sure it closes the way it should.

6/10 一般般

真實旅客

情侶出遊
不喜歡：整潔度
It wasn’t the best but it was ok
於 2021 年 7 月住了 3 晚
Deanna 於 2021年7月27日回覆
Thank you for your feedback and stying with us

8/10 不錯哦

Debbie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was good and I will use hotel.com again
於 2021 年 7 月住了 1 晚
Deanna 於 2021年7月18日回覆
Thank you for your feedback and stying with us

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
Good location, good selection of TV channels, clean.
於 2021 年 5 月住了 4 晚
Deeana 於 2021年6月2日回覆
Thank you for your feedback and stying with us

4/10 不太好

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
I wish I have read real Gud about the hotel no pool if would have found sum thing better I drive Althea way from Miami the bed was very bad I paid to much money I wish I have book me a room in Miami I love useing Expedia thank u and have a bless day🙏
於 2021 年 5 月住了 2 晚
Deanna 於 2021年5月26日回覆
Thank you for your feedback and sorry for inconvenience

6/10 一般般

Susane

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The room was very out dated and reeked of cigarettes. Pillows were flat. You get what you pay for.
於 2021 年 3 月住了 1 晚
deean 於 2021年3月21日回覆
dear susane thank you for staying with us and sorry for inconvenience

4/10 不太好

Robyn

不喜歡：整潔度、員工素質和住宿環境和硬體
There wee roaches in the room,very dark,missing lighting,couldn't see to adjust air condtioning
於 2021 年 3 月住了 1 晚
deanna 於 2021年3月18日回覆
dear robyn sorry for the inconvenience we take care this matter and working adding more lights thank you sorry agian

2/10 很糟糕

Amber

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Never sgain
I couldn’t stay any length of time in the room before I just had to go! Clearly they do not clean the rooms at all because there are used syringes everywhere.. I had to get out of there because I felt disgusted
於 2021 年 3 月住了 1 晚
deeana 於 2021年3月15日回覆
dear amber we are sorry that happened we will address any concerns this matter we wise you safe travels

6/10 一般般

真實旅客

於 2020 年 12 月住了 1 晚
General Manger 於 2021年1月6日回覆
Thank you for staying with us when you was in town. Hope to be able to serve your needs again next time you are in town.

8/10 不錯哦

Tauris

喜歡：整潔度、員工素質和住宿環境和硬體
於 2020 年 12 月住了 1 晚
General Manger 於 2021年1月6日回覆
Thank you for staying with us when you was in town. Glad you enjoyed your stay and we hope we can serve you again when you are back in town.

6/10 一般般

Cindy

家庭旅遊
喜歡：員工素質和客房舒適度
Just average
Front desk staff accommodated, no elevator and we have special needs. No breakfast grab and go or even coffee. Left over soap pieces in the room.
於 2020 年 10 月住了 1 晚
General Manger 於 2020年10月30日回覆
First thank you for staying with us when you was in town. I am sorry for any issues you may have had on your stay. I am sorry about the breakfast, but we no longer serve breakfast. I will talk with housekeeping staff about the cleanliness of your room.

2/10 很糟糕

真實旅客

於 2020 年 10 月住了 1 晚
General Manger 於 2020年10月30日回覆
First thank you for staying with us. I am sorry for any issues you had on your stay.

10/10 有夠讚

Bill

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Visit
Our experience was good. The hotel is located near a busy intersection, but restaurants are nearby, so - all in all - everything went well.
於 2020 年 9 月住了 1 晚
dean 於 2020年9月30日回覆
Thanks for stying with us we appreciate your feedback

8/10 不錯哦

Ryann

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 1 晚
dean 於 2020年9月30日回覆
thank you for stying with us

8/10 不錯哦

Daniel

於 2020 年 5 月住了 1 晚
DinoP 於 2020年5月29日回覆
Thank you for staying with us

2/10 很糟糕

真實旅客

商務旅客
喜歡：客房舒適度
不喜歡：整潔度、員工素質和住宿環境和硬體
Never again!!
We have dtayed at thos motel on 2 other business trips and had no real issues. This trip we had 3 rooms and all three were over run with roaches. I was thankful i only booked for one night.
於 2020 年 4 月住了 1 晚
Guest Relations 於 2020年5月5日回覆
Thank you for sharing your experience. We are sorry however to know your expectations were not met this time around. Moving forward, we will address any concerns of unwanted pests. We hope to have you back someday, and we wish you safe travels.