We booked the room with Expedia, had to prepay, as there was no option to pay at the property. At no point we were asked is this a business trip or casual, or had the opportunity to enter business info. At the hotel, we’ve got into heated arguments with reception staff, that refused to issue a business invoice- they advise we request it from Expedia! Regardless of how we booked, it’s still their business, their hotel, and Expedia is just a platform they advertise on and takes a cut. Never got an invoice!
Room was big, bed and pillows-comfortable, with sitting area, one double and one single bed, even though advertised as regular room for 2. The sitting chair was blocking the closet. There were cups and glasses for 1 person only, despite the fact it was sleeping 3 ppl. Bathroom was woth enclosed shower- bonus! The view out the window was of the garbage dump behind the hotel, the smell was corresponding. The hotel is popular as a wedding venue and the amenities were there, but the guests will be facing and smelling the garbage. We got treated with a slice of cake at bedtime- small consolation! Breakfast was included and plentiful buffet, tea only- no coffee. Huge dining room! No proper restaurants nearby, only pide eateries. End of town location. Quick access from Denizli, bad from Balıkesir- had to drive through whole town. Small parking lot- not enough for all guests- had to park on street. Not happy with staff attitude at all! Good hotel, just don’t pay ahead of time!