Room was dirty, service was poor, everything seemed a chore to the staff.
The rooms are old and the facilities in the hotel are scarce
Gary
於 2023 年 7 月住了 3 晚
8/10 不錯哦
Mohamed
家庭旅遊
2023年4月24日
不喜歡:員工素質
Good to some extent
Overall is good; however, it would have been better, if they had provided us with child bed as requested online and through the front desk several time.
I don’t want to say careless team, but they might be busy or so.
The room service was so poor as we are family of four members and they provide us with only one towel, toothbrush, etc..
The room itself was so dusty when we entered first time then later they cleaned well.
Mohamed
於 2023 年 4 月住了 2 晚
4/10 不太好
Rashed
2023年1月17日
不喜歡:整潔度、員工素質和住宿環境和硬體
I expect Mercure, hotels. The standard are higher than this condition for the hotel are are below my expectation.
Rashed
於 2023 年 1 月住了 1 晚
8/10 不錯哦
Mazen
2022年9月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Mazen
於 2022 年 9 月住了 1 晚
6/10 一般般
Idlayel
家庭旅遊
2022年6月27日
不喜歡:整潔度和住宿環境和硬體
يحتاج تجديد الاثاث والاضاءة جداا جدااا ضعيفه وبعضها لايعمل
Idlayel
於 2022 年 6 月住了 1 晚
2/10 很糟糕
Jassim
家庭旅遊
2022年3月11日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
I had bad experience with them service very bad condition of room as 2 or 3 star not 5 star towels not clean and not enough room service terrible staff of room service staff not under stand or they are not care for my order seferal tomes not one time housekeeping also bad no enough towels and not welling to work I had to ask many times for them to come to clean abd tidy my room I will never repeat staying in this hotel or any One in their chain