露台/庭院

多倫多/阿賈克斯希爾頓花園飯店的評分

3 out of 5

評論

8.8

有夠讚

10 分,有夠讚;1100 則評論中有 667 則" "
8 分,不錯哦;1100 則評論中有 265 則" "
6 分,一般般;1100 則評論中有 75 則" "
4 分,不太好;1100 則評論中有 49 則" "
2 分,很糟糕;1100 則評論中有 44 則" "

9.0/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

SHU-FEN

於 2024 年 2 月住了 2 晚
Afisha 於 2024年2月21日回覆
Thank you for the feedback. Is there any suggestions from you to improve the stay?

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Wilson H. 於 2024年5月23日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 有夠讚

Dagmar

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable bed and pillows/blankets, clean but many long hairs left in carpeting thru room, I have really short hair. Quiet, great night shade and day blind, overall will definitely stay again!
於 2024 年 5 月住了 1 晚
Afi 於 2024年5月21日回覆
Thank you. Hope to see you again.

10/10 有夠讚

Gerald

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location, large well equipped room. Ver friendly and helpful staff.
於 2024 年 5 月住了 2 晚
Afi 於 2024年5月21日回覆
Thank you. Hope to see you again.

10/10 有夠讚

Omar

喜歡:整潔度、員工素質和住宿環境和硬體
My Room was super clean and nice
於 2024 年 5 月住了 2 晚
Wilson H. 於 2024年5月20日回覆
Dear Omar,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

2/10 很糟糕

Blake

家庭旅遊
Our room was dirty. We. Slide ahead to ask if the slide was open for pool we are told yes. Only to arrive to a closed down slide. Overall very disappointed
於 2024 年 5 月住了 1 晚
Wilson H. 於 2024年5月13日回覆
Dear Blake,Thank you for the feedback. Be assured, I will let my team know about your stay. Kindly follow up with the Front Office Manager.

6/10 一般般

Julian

喜歡:員工素質
N/a
於 2024 年 5 月住了 1 晚
Wilson H. 於 2024年5月11日回覆
Dear guest,Thank you for the feedback. Be assured, I will let my team know about your stay. Kindly follow up with the Front Office Manager regarding your stay.

10/10 有夠讚

Andre

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Daria Ishutina 於 2024年5月8日回覆
We are delighted that you had a 5-star experience at our hotel! Your feedback is greatly appreciated, and we will continue to strive to provide excellent service to all our guests. We hope to see you again soon!

10/10 有夠讚

Nickesha

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, room was smoke free
於 2024 年 5 月住了 1 晚
Daria Ishutina 於 2024年5月8日回覆
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

10/10 有夠讚

Elizabeth

喜歡:整潔度、設施服務和住宿環境和硬體
Na
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年5月4日回覆
We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we are delighted to know that we succeeded in making your visit special. We look forward to welcoming you back for another wonderful stay soon!

10/10 有夠讚

Rudolph

於 2024 年 5 月住了 1 晚
Wilson H. 於 2024年5月23日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 有夠讚

Terry,Sault Ste. Marie

家庭旅遊
喜歡:設施服務
I needed a wheelchair for my last two stays. One of brakes was ineffective. I forgot to tell them last time. I hope they get it fixed.
於 2024 年 5 月住了 1 晚
Daria Ishutina 於 2024年5月4日回覆
Thank you for your feedback. We apologize for the inconvenience you experienced with the wheelchair brakes during your last two stays. Your comment has been noted, and we will ensure that the issue is addressed promptly. Please feel free to inform us of any concerns during your next visit so that we can make your stay as comfortable as possible. We appreciate your understanding and look forward to welcoming you back soon.

10/10 有夠讚

Christian

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I found the hotel room extremely clean as well as the bathroom. I like the personal care products provided for in the bathroom. I noticed our neighbour banging on the wall, and some kids were pranking our door for about the first hour or our stay. We could hear the kids laughter. But the banging on the wall stopped. Overall I enjoyed our stay.
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年5月1日回覆
Thank you for your feedback! We're delighted to hear that you found your room and bathroom exceptionally clean, and that you appreciated the personal care products provided. We apologize for any disturbance caused by noise from neighboring rooms. Your comfort is important to us, and we strive to ensure that all guests have a peaceful stay. We look forward to welcoming you back for another great stay!

10/10 有夠讚

Ian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年4月30日回覆
We are thrilled to hear that you enjoyed your stay with us. Our team strives to provide exceptional service and create memorable experiences for all our guests. We look forward to welcoming you back to our hotel in the future!

8/10 不錯哦

Catherine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the pool and hottub. close to our events that we had planned. Nice staff.
於 2024 年 4 月住了 2 晚
Wilson H. 於 2024年4月29日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

4/10 不太好

Wayne

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Paper plates given to me for my room with a plastic knife that wouldn't cut air. Never staying there again. When asked if I could have a real proper knife to cut a tomato, they said it was beyond their scope of service. Will not recommend, especially as I'm a repeat, frequent guest at Homewood suites, where everything is impeccable
於 2024 年 4 月住了 2 晚
Wilson H. 於 2024年4月29日回覆
Dear guest,Thank you for the feedback. Be assured, I will let my team know about your stay. Please follow up with the Front Office Manger.

10/10 有夠讚

Ian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay
於 2024 年 4 月住了 2 晚
Wilson H. 於 2024年4月28日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 有夠讚

Andre

不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年5月1日回覆
Thank you so much for taking the time to share your experience with us! We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

10/10 有夠讚

Paul

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Wilson H. 於 2024年4月28日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet place
於 2024 年 4 月住了 3 晚
Daria Ishutina 於 2024年4月24日回覆
Thank you for your kind words! We're thrilled to hear you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

10/10 有夠讚

Leah

於 2024 年 4 月住了 1 晚
Wilson H. 於 2024年5月13日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

6/10 一般般

Stephanie

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
We really liked the property and cleanliness of the hotel. Very nice hotel inside and out! The rooms were fairly clean! The bed was somewhat hard and uncomfortable. The cleaning staff started vacuuming the hallway at 8am (was not impressed). We were ready to leave (just getting our bags) and a staff member knocked on our door at 11:05 to make sure we were leaving. Kind of left a bad taste in our mouth. The hotel is great but the staff can be more professional/respectful! Otherwise a nice hotel!
於 2024 年 4 月住了 1 晚
Wilson H. 於 2024年4月20日回覆
Dear Stephanie,Thank you for the feedback. Be assured, I will let my team know about your stay. Kindly follow up with Front Office Manager.

10/10 有夠讚

Tim

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to everything , very clean .
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年4月17日回覆
Thank you for your positive feedback! We're delighted to hear that you found our hotel to be conveniently located and very clean. Providing a comfortable and clean environment for our guests is a top priority for us. We're glad you enjoyed your stay and hope to welcome you back again soon!

10/10 有夠讚

Tania

喜歡:整潔度、員工素質和住宿環境和硬體
Clean and comfortable!
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年4月17日回覆
Thank you for your feedback! We're thrilled to hear that you found our hotel clean and comfortable. Providing a relaxing and enjoyable stay for our guests is what we strive for. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Daria Ishutina 於 2024年4月17日回覆
We're thrilled to hear you had a great stay! Thank you for choosing our hotel, and we look forward to hosting you again.

2/10 很糟糕

Tharmisha

於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年5月4日回覆
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible and will use your comments to improve our services. If you would like to discuss your stay further, please don't hesitate to contact us. We hope to have the opportunity to welcome you back and provide you with a better experience.

6/10 一般般

Kim

喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel, but overpriced!
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年4月14日回覆
Thank you for your feedback. We're glad to hear that you found our hotel nice. We constantly strive to offer a great value for our guests, and we take your comments seriously. We hope that despite this, you had an enjoyable stay with us. If there is anything specific you feel we could improve on, please let us know. We appreciate your input and hope to welcome you back in the future.

10/10 有夠讚

Andre

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年4月14日回覆
We are delighted to hear that you had a good experience at our hotel! Providing exceptional service and creating memorable stays for our guests is always our top priority. Your feedback is greatly appreciated, and we can't wait to have you stay with us again soon!

10/10 有夠讚

Austin

於 2024 年 4 月住了 1 晚
Wilson H. 於 2024年4月28日回覆
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 有夠讚

Delores

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
於 2024 年 4 月住了 1 晚
Daria Ishutina 於 2024年4月7日回覆
Thank you for your kind words! We're thrilled you enjoyed your stay and look forward to welcoming you back soon.

10/10 有夠讚

Leanne

於 2024 年 3 月住了 2 晚
Daria Ishutina 於 2024年4月23日回覆
Thank you for your kind words! We're thrilled to hear you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

6/10 一般般

dominique

家庭旅遊
Too much noise , even in the room
於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年3月30日回覆
I'm sorry to hear that you experienced noise issues during your stay. We apologize for any inconvenience this may have caused. We will look into this matter and take steps to minimize noise levels to ensure a more comfortable stay for all our guests. Thank you for bringing this to our attention.

10/10 有夠讚

John

於 2024 年 3 月住了 1 晚
Wilson H. 於 2024年4月20日回覆
Dear John,Thank you for the positive feedback! We hope to welcome you back to Hilton Garden Inn Ajax.

10/10 有夠讚

hee jun

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Expected worse for some reason. Good condition of suite
於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年3月30日回覆
We're thrilled to hear that you had a wonderful experience at our hotel! Providing exceptional service and a comfortable stay for our guests is always our top priority. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 有夠讚

Areej,Mississauga

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and service. They were friendly and fast to meet my needs.
於 2024 年 3 月住了 2 晚
Daria Ishutina 於 2024年3月30日回覆
Thank you for your kind words about our hotel! We're delighted to hear that you enjoyed your stay and that our team made a positive impression. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We can't wait to host you again soon!

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was fine clean
於 2024 年 3 月住了 1 晚
Wilson H. 於 2024年3月23日回覆
Dear Patrick,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

8/10 不錯哦

Boyd

於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年4月12日回覆
Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another great experience.

10/10 有夠讚

Laiya

於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年4月10日回覆
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another great experience.

8/10 不錯哦

Jennifer

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bon emplacement… près de l’autoroute
於 2024 年 3 月住了 1 晚
Wilson H. 於 2024年3月17日回覆
Dear Jennifer,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

8/10 不錯哦

Rachel

於 2024 年 3 月住了 1 晚
Wilson H. 於 2024年3月17日回覆
Dear Rachel,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 有夠讚

Andrea

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always a great place to stay
於 2024 年 3 月住了 3 晚
Wilson H. 於 2024年3月17日回覆
Dear Andrea,Thank you for the positive feedback! We hope to welcome you back to Hilton Garden Inn Ajax.

8/10 不錯哦

Shane

於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年4月3日回覆
Thank you for your feedback! We're thrilled you enjoyed your stay and our amenities. We'll address any issues mentioned to improve our service. We look forward to welcoming you back soon.

10/10 有夠讚

Tara

寵物同遊, 團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely rooms and the soaps and shampoo conditioner is very nice too :)
於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年3月13日回覆
Thank you for your wonderful feedback! We're delighted to know that you had such a positive experience during your stay at our hotel. Providing exceptional service is our top priority, and we're glad that it made your stay memorable. We look forward to hosting you again in the future!

10/10 有夠讚

Kellee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay!
於 2024 年 1 月住了 1 晚
Daria Ishutina 於 2024年3月12日回覆
We're delighted to hear that you enjoyed your stay with us! Our team works hard to create a memorable experience for all our guests, and it's wonderful to hear that we succeeded with you. Thank you for choosing our hotel, and we look forward to your next visit!

10/10 有夠讚

Tara

團體旅遊, 家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Beautiful rooms and excellent service easy to check in
於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年3月12日回覆
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hotel. We strive to provide the best service possible, and it's always rewarding to hear when our guests are happy. We hope to welcome you back again soon!

8/10 不錯哦

Katie

於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年4月3日回覆
Thank you for your feedback! We're thrilled you enjoyed your stay and our amenities. We'll address any issues mentioned to improve our service. We look forward to welcoming you back soon.

10/10 有夠讚

Natalie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Daria Ishutina 於 2024年3月7日回覆
We're delighted to hear that you had a great experience at our hotel! Providing excellent service and creating a welcoming environment for our guests is our top priority, and we're thrilled that we could exceed your expectations. Your kind words motivate us to continue delivering exceptional hospitality. We can't wait to have you stay with us again soon!

10/10 有夠讚

Sean

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Afisha 於 2024年3月4日回覆
Thank you so much for your response. We hope to see you soon again.

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, convenient and quiet.
於 2024 年 3 月住了 1 晚
Afisha 於 2024年3月3日回覆
Thank you so much for your feedback. We hope to see you soon again.

10/10 有夠讚

john

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Daria Ishutina 於 2024年2月29日回覆
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a great experience for all our guests, and we are delighted to know that we succeeded with you. We hope to welcome you back again soon!