My mom and I recently traveled to India and thought it would be good to stay close to all the shopping and restaurants and picked ITC over Marriot. However, next time we will def pick Marriot > ITC.
1. The breakfast options were a lot better at Marriot than ITC. It was much larger space and lot of options that you could easily accomodate any of your cravings. ITC was much smaller.
2. The Staff and service overall, the fact that ITC is 2X-3X more expensive you would expect the service to be that much better but you would be wrong. The staff would not refill the coffee/ tea pack in the room enough times and would have to call everyday for more. When we inquired about getting a win bottle the staff asked me to 'google' the process in india. That is not an appropriate answer for a customer who has not visited india in over a decade and lot has changed.
3. Restaurant - We ended up going to the restaurant at the hotel as we thought it would safe and best choice but again not true. The Chicken dish we ordered was pink and not cooked properly! When entered into the restaurant there was no one at the front to greet us or take us to our table we walked all the way inside the restaurant where the waiter asked us where we would like to sit; that is such poor service for a perceived 5 star restaurant.
When I relayed my experience to the front deck manager there no action taken to make the rest of our stay enjoyable.
Overall, I would not stay here again.
Nancy
於 2024 年 2 月住了 8 晚
10/10 有夠讚
Virginie
2024年4月16日
Virginie
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Pooja
2024年3月8日
喜歡:整潔度、員工素質和住宿環境和硬體
Pooja
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Niru
家庭旅遊
2024年3月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was polite and helpful. Lighting in the room is very harsh.
Niru
於 2024 年 2 月住了 3 晚
10/10 有夠讚
Devanshu
情侶出遊
2024年2月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful & luxurious property situated in the heart of Ahmedabad. Loved every minute we spent here. Staff was very friendly and helpful.
Devanshu
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Ketulkumar,Monroe Township
親子旅遊
2024年2月11日
喜歡:整潔度、員工素質和設施服務
One of the best Hotel in Ahmedabad.
Ketulkumar
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Dhruvit
2024年2月7日
Dhruvit
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Akshat
2024年2月2日
Akshat
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Emilia
團體旅遊
2024年2月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is a beautiful property, one of the top 5 in Ahmedabad.