Does Neptuno Costadeje have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Neptuno Costadeje pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Costadeje?

Self parking is available for EUR 40.00 per week. There is free parking nearby.

What time is check-in at Neptuno Costadeje?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is Neptuno Costadeje located?

Located in Costa Adeje, this spa aparthotel is within 1 mi (2 km) of Gran Sur Shopping Center, Fañabé Beach, and Puerto Colon Marina. Siam Park and Playa de las Américas are also within 3 mi (5 km).

Neptuno Costadeje Reviews, Deals & Photos 2025

8/10 Good

Ronald

2025/3/16

Liked: Cleanliness, room comfort, communication

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.

Stayed 7 nights in Feb 2025

10/10 Excellent

Mark

2025/4/19

Liked: Cleanliness, room comfort, communication

Neptuno review

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.

Stayed 11 nights in Mar 2025

10/10 Excellent

Mark

2025/2/11

Liked: Cleanliness, room comfort, communication

Bara brith

Couldn't fault it for what we wanted and the price would stay again.

Stayed 7 nights in Nov 2024

10/10 Excellent

Daisy

2024/5/17

Liked: Cleanliness, amenities, property conditions & facilities, communication

So gorgeous, lovely private feel

Stayed 6 nights in May 2024

10/10 Excellent

Harpal

2023/3/13

Liked: Cleanliness, amenities, property conditions & facilities, communication

Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.

Stayed 3 nights in Mar 2023

8/10 Good

Hilda

2024/12/8

Liked: Cleanliness, communication

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable

Stayed 7 nights in Dec 2024

6/10 Okay

carla

2025/1/11

Disliked: Property conditions & facilities

Dated, like a maze, out the way of everything.

Stayed 7 nights in Jan 2025

10/10 Excellent

Zachary

2024/6/18

Liked: Cleanliness, amenities, property conditions & facilities, communication

I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for

Stayed 7 nights in Jun 2024

10/10 Excellent

Ashley

2022/11/27

Liked: Cleanliness, amenities, property conditions & facilities, communication

Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful

Stayed 5 nights in Nov 2022

10/10 Excellent

Shelley

2023/3/5

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff

Stayed 20 nights in Feb 2023

6/10 Okay

Jorge

2023/11/23

Good area but very noisy

Stayed 7 nights in Nov 2023

10/10 Excellent

Kurt

2022/11/21

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice people. Simon at the reception was very friendly!

Stayed 3 nights in Nov 2022

8/10 Good

Philip

2023/10/13

Liked: Cleanliness, communication

On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.

Stayed 9 nights in Oct 2023

10/10 Excellent

Constantin

2022/6/15

Liked: Cleanliness, room comfort, communication

Neptuno

Nice place, nice view, very nice peoples there.

Stayed 7 nights in Jun 2022

10/10 Excellent

ANGEL

2023/9/25

Liked: Cleanliness, amenities, property conditions & facilities, communication

Perfect service Thanks

Stayed 12 nights in Sep 2023

8/10 Good

Danielle

2022/10/17

Liked: Cleanliness, room comfort, communication

my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment

Stayed 4 nights in Oct 2022

8/10 Good

Shayne

2024/5/11

Liked: Room comfort, communication

Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you

Stayed 7 nights in Apr 2024

10/10 Excellent

Linda ANN

2022/12/8

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good

8/10 Good

Graham

2023/9/21

Liked: Cleanliness, amenities, property conditions & facilities, communication

This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.

Stayed 14 nights in Sep 2023

6/10 Okay

Aiste

2024/3/22

Liked: Communication

Disliked: Cleanliness

Not the best

Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.

Stayed 6 nights in Mar 2024

4/10 Poor

Balraj

2023/3/14

Disliked: Cleanliness, amenities

We booked sea view 2 bedroom apartment. The rooms had bad smell even after cleaning they still stink. The towels provided were of bad quality and ripped off threads coming out. Only liked the pool and bar area. Could have stayed a better place in the same amount of money. Do not recommend for families.

6/10 Okay

Verified traveler

2022/12/17

Liked: Cleanliness, room comfort

True rating 7 not 8

Standard two single bed apartment with great view. But I am slightly disappointed with wifi; the wifi is only available around the pool area and the speed is terrible. Also disappointed with the shower water, the water heater capacity can only maintain decent temperature for 10mins. So you need to finish the bath quickly.

Stayed 7 nights in Dec 2022

10/10 Excellent

Elin

2024/2/19

Liked: Cleanliness, room comfort, communication

Had a great time! Nice pool area with a fun and chill poolside vibe- music, drinks, billiard — if you’d rather have peace and quiet there’s an adult pool as well with amazing views, however no shade there. It’s a pity that they close the adult pool at 5pm since it’s the only place on the property where you can watch the sunset unless you have a west/ocean facing balcony. We had a studio facing north, also nice but note that the pics on hotels.com and the website are only of 1-bedrooms — the studios are a lot smaller. Another little minus is the fact that the bed was in fact two single beds on wheels (?) and quite “noisy” whenever your turned. All in all it’s a really charming hotel though. I can recommend the restaurant Calma just a few blocks away (Balkan food if you get tired of tapas).

Stayed 8 nights in Feb 2024

6/10 Okay

Verified traveler

2023/12/9

Liked: Cleanliness

Disliked: Room comfort, communication

Sleepless nights

The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.

Stayed 7 nights in Dec 2023

8/10 Good

ALICIA

2023/1/16

Liked: Cleanliness, room comfort, communication

Overall was good. Biggest complaint is no wifi in the room and it was broken for first few days in lobby area. My friend had to pay to use her hotspot (she has to do some some work). Wifi is expected as standard these days. I would not stay here again for this reason. They should make clear the rooms do not have wifi. The hotel is in a super congested area in Tenerife. For this plus the wifi issue I’d choose another area to stay. They have a parking garage but you better be comfortable parking 1” from a wall and another car on both sides.

Stayed 7 nights in Jan 2023

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