Dear Mr. BrownThank you for taking the time to post this review of your stay at Airport View Hotel. I am sorry that you feel that the hotel did not offer value for money during your stay. I would appreciate a little more detail with respect to what you feel we could do to improve your experience in the future. Please do let me know.Kind regardsLance HurlyGeneral Manager

Dear EricThank you very much for your positive review. I'm delighted that you enjoyed your breakfast.We hope to see you again soon.Kind regardsLanceGeneral Manager

Hi JamesI am really sorry that you didn't enjoy your stay with us. I would appreciate it if you could share some details as to what you did not enjoy so that we can work on improvements in those areas. Please feel free to contact me through the hotel's website.Kind regardsLance HurlyGeneral Manager

Dear AbdulaiThank you for taking the time to review your recent stay with us. I'm delighted that you had a good stay. We hope to see you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager

Dear PierreThank you for taking the time to post this review of your recent stay with us. Please do let me know what you think we can improve on to enhance your next stay with us. I can be contacted through the hotels website.We are sure that you will enjoy you next stay better than you did this one.Kind regardsLance HurlyGeneral Manager

Dear ToddI'm delighted that you enjoyed your stay with us. Thank you for taking the time to let us know. I am really sorry that we could not accommodate you for another night, and that we took a while to let you know. We will always make every effort to extend our in-house guests stays, but sometimes the bookings already made for the following day exceed out capacity to do this. What may have taken a bit of time was that we call all expected arrivals on the day to confirm their booking, and because of the number of expected arrivals due that day, the calls took a little longer than normal. I am sorry that you were inconvenienced by this. We hope to see you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager

Dear LucyThank you for taking the time to review your recent stay with us. I'm delighted that you enjoyed your stay with us, and we look forward to welcoming you back when you are next in Accra.Kind regardsLance Hurly General Manager

Dear HusseinThank you for posting this review of your recent stay with us. I am sorry that we seem to have not delivered what you wanted. I have taken note of your comment regarding the indigents in the area and am really sorry that we were unable to address this for your during your stay.Kind regardsLance HUrlyGeneral Manager

Dear CariI am sorry that your stay at Airport View Hotel did not meet your expectations. I would appreciate any additional feedback that you can give me so that I can focus on the specific areas that you were unhappy with.Kind regardsLance HurlyGeneral Manager

Dear KevinThank you for taking the time to review your recent stay at Airport View Hotel. Per your comment, we are definitely the most conveniently located hotel when it comes to access to and from Kotoko International airport.We hope to see you again soon.Kind regardsLance HurlyGeneral Manager

Dear DominicThank you for posting this review of your recent stay at Airport View hotel. We hope to be able to host you when you next visit Accra.Kind regardsLance HurlyGeneral Manager

Dear DavidThank you for taking the time to post this very positive review of your recent stay with us. I'm delighted that you had a good stay with us and hope to see you again soon when you're next in Accra.Kind regardsLance HurlyGeneral Manager

Dear LaSonyaThank you so much for this fantastic review of your recent stay at Airport View Hotel.We hope that you will give us the opportunity to host you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager

Dear PaulineThank you for taking the time to post this review of your recent stay at Airport View Hotel.I'm delighted that you enjoyed your stay and look forward to seeing you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager

Dear BarbaraWe're delighted that you enjoyed your stay and hope to see you again when you're next in Accra.Kind regardsLance HurlyGeneral Manager

Dear LaSonyaI'm delighted that you had another good stay at Airport View. We hope to see you again soon.Kind regardsLance HurlyGeneral Manager

Dear SandtThank you for taking the time to let us know where we fell short during your stay. Your comment about the property being dated is being addressed currently, as we have begun to refurbish both rooms and public areas. Unfortunately, it does take longer to accomplish in a working hotel that it would for a new build, but I assure you that we are working on it. Room upgrades are a fairly common occurrence in busy hotels, and I am delighted that we were able to accommodate you in a suite during your stay.Your comment regarding the airport pick up is being addressed through a series of meetings with the team situated at the airport as well as with the airport authorities.Thank you once again for your feedback. We will definitely refer to it when addressing some of the challenges that you mention.Kind regardsLance HurlyGeneral Manager

Dear RichardWe're delighted you enjoyed your stay with us and look forward to welcoming you back.Kind regardsLance HurlyGeneral Manager

Dear StanleyThank you for taking the time to post this review of your recent stay at Airport view Hotel. We are currently busy with substantial refurbishment and construction work at the hotel, which is the reason for the construction debris at the hotel entrance. We offer a pick-up from the airport, whether for local or international flights, but these have to be booked with reception prior to arrival. Please can you confirm that you requested a transfer so that I can investigate what went wrong.Our check-in time is from 2pm, and whilst we do check early arrivals into their rooms as soon as possible, the availability of rooms for early check-in is based on the previous nights' occupancy. I do hope that your next stay with us is more enjoyable.Kind regardsLance HurlyGeneral Manager

Dear JacqulineI am sorry that your stay with us did not meet your requirements. If possible, I would appreciate any additional information that you are able to provide specifying what it was that we got wrong.Kind regardsLance HurlyGeneral Manager

Dera FrancisThank you for taking the time to post this review of your recent stay at Airportview Hotel. I am delighted that you enjoyed your time with us and hope to welcome you back when you are next in Accra.Kind regardsLance HurlyGeneral Manager

Dear PriscillaThank you for taking a moment to post this positive review of your recent stay at Airportview Hotel. We hope to see you again when you are next in Accra.Kind regardsLance HurlyGeneral Manager

Dear KobenanI'm delighted you loved it. We hope to see you again soon.Kind regardsLance HurlyGeneral Manager

Dear KwangI am really sorry that you did not enjoy your stay at Airportview Hotel. The hotel has been in operation since 2002, and you will have noticed during your stay that there is substantial construction and refurbishment work taking place to upgrade our offering..I would be interested in knowing what questions you asked our team members that they were unable to answer, as this will enable me to provide training to allow our team to be better prepared to assist guests in the future.Kind regardsLance HurlyGeneral Manager

Dear MichaelThank you for taking the time to post this review of your recent stay at Airportview Hotel. I am delighted that you enjoyed your stay and hope to see you again when you are next in Accra.Kind regardsLance HurlyGeneral Manager

Dear BenedictaThank you for taking the time to post this review of your recent stay at Airportview Hotel. We look forward to welcoming you back when you next visit Accra.Kind regardsLance HurlyGeneral Manager

Dear AnthonyI'm delighted that you enjoyed your stay. We look forward to welcoming you back to Airportview Hotel when you next visit Accra.Kind regardsLance HurlyGeneral Manager