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Metropolitan Al Mafraq Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Terrace Twin Pool Access | 1 bedroom, premium bedding, minibar, in-room safe
Gazebo
Lobby
Daily buffet breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Spa
  • Gym
  • All inclusive

Room options

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About the neighborhood

Map
Al Mafraq, PO Box 6770, Abu Dhabi

What's nearby

  • Bawabat Al Sharq Mall - 2 min drive - 2.3 km
  • Abu Dhabi University - 8 min drive - 13.6 km
  • Warner Bros. World Abu Dhabi - 17 min drive - 32.4 km
  • Yas Marina Circuit - 17 min drive - 30.0 km
  • Ferrari World - 17 min drive - 30.7 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

Upscale family-friendly hotel located in Al Mafraq
At Metropolitan Al Mafraq Hotel, you can look forward to a swim-up bar, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; the property also has 2 coffee shops/cafes, a garden, and a playground. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • An outdoor tennis court, express check-out, and express check-in
Room features
All 250 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 70 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 70 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Frequently asked questions

Does Metropolitan Al Mafraq Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Metropolitan Al Mafraq Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropolitan Al Mafraq Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Metropolitan Al Mafraq Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Metropolitan Al Mafraq Hotel?

Check-out is at noon.

Does Metropolitan Al Mafraq Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 120 per vehicle applies.

Are there all-inclusive benefits at Metropolitan Al Mafraq Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Metropolitan Al Mafraq Hotel located?

This family-friendly Abu Dhabi hotel is located near the airport, 2.5 mi (4.1 km) from Bawabat Al Sharq Mall, and within 12 mi (20 km) of Abu Dhabi Falcon Hospital and Mazyad Mall. Dalma Mall and Al Ghazal Golf Club are also within 12 mi (20 km).

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Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 248 reviews
Rating 8 - Good. 97 out of 248 reviews
Rating 6 - Okay. 40 out of 248 reviews
Rating 4 - Poor. 14 out of 248 reviews
Rating 2 - Terrible. 17 out of 248 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024

10/10

Property was good, pool was very nice.
Stayed 2 nights in Feb 2024

10/10

It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024

8/10

Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024

10/10

Good one but far from city
Stayed 1 night in Nov 2024

10/10

We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024

10/10

This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!

10/10

Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024

10/10

It was great
Stayed 1 night in Apr 2024

6/10

Near hospital
Stayed 2 nights in Jun 2024

10/10

Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
Stayed 1 night in Jan 2023

10/10

Everything is good
Stayed 3 nights in Mar 2024

8/10

Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
Stayed 1 night in Aug 2022

8/10

Buffet and staff
Stayed 1 night in Oct 2022

8/10

Room was clean but really cold not heating . Break fast was good. Was a short stay.
Stayed 1 night in Jan 2023

10/10

good
Stayed 1 night in May 2023

8/10

Very nice hotel with modern rooms, clean place with helpful staff. I had breakfast every day and found the restaurant to service tasty breakfast buffet with options for all tastes Two notes for consideration by any future visitor: the hotel is quite far from Abu Dhabi. It took approximately 35 minutes Taxi drive to get to most of the attractions. The only public transportation available is a Taxi When I made the reservations on Travelocity I was under the impression that my reservation was all inclusive. When I got to the hotel I found that the meals are not included

2/10

Our reservations we booked through Expedia were not honored when we flew across the world and tried to check in. Expedia has lost my business. It took two days of MY time to straighten this out
Stayed 5 nights in Feb 2023

6/10

I was only here for one night. Was expensive for what you get and every time I turned around there was another charge for something. I dont mimd paying for nice things. I jist think.on this trip i stayed at much nicer hotels for less and they had a lot more to offer. Just tell me up front what your gonna charge me when i get there is all i ask for. Im still gonna eat tomorrow but its aggravating. Parking was a breeze which was why i really selected this hotel. Thank.you for that
Stayed 1 night in Nov 2022

10/10

Hotel isn’t in a tourist area but sufficient. It’s clean, tidy, good facilities and easily accessible. We were very pleased with the hotel staff and standards.
Stayed 2 nights in Apr 2025

10/10

Stayed 7 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Feb 2025

6/10

Stayed 5 nights in Mar 2025