Is Al Ain Palace Hotel pet-friendly?

No, pets are not allowed at this property.

Self parking is available for AED 15.00 per day.

What time is check-in at Al Ain Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon.

Does Al Ain Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 180 per vehicle applies.

Where is Al Ain Palace Hotel located?

Located in Abu Dhabi City Center, this spa hotel is within a 15-minute walk of Capital Garden and Abu Dhabi Corniche. Corniche Beach and World Trade Center Mall are also within 1 mi (2 km).

Al Ain Palace Hotel Reviews, Deals & Photos 2026

10/10 Excellent

Thomas

2025/12/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice traditional hotel. Very comfortable, clean, helpful staff, will stay again.

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

2024/11/8

Liked: Cleanliness, amenities, property conditions & facilities

Excellent people nice stay

Stayed 4 nights in Nov 2024

6/10 Okay

Tuula

2025/2/9

Liked: Staff & service

5 nights

Pool area was good. Room was cold. Bed was hard so they give me extra blanket. Breakfast was good sometimes. Wiew was zero.

Stayed 5 nights in Feb 2025

10/10 Excellent

lisa

2024/1/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great 2 nights here. The room was well equipped and comfy and the staff lovely. Pool large and quiet. I asked for a quier room and no 205 was quiet, it was a Monday and Tuesday.night. Bus stops easily walkable,the grand.mosque is 50 min and 40p fare! Lots of shops and eateries and 2 great cheap supermarkets nearby. We loved staying here.

Stayed 2 nights in Jan 2024

10/10 Excellent

William

2024/2/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ultra-helpful / responsive staff. Excellent location east end of the Corniche park, a one hour walk along the seaside. Louvre Abu Dhabi a short taxi ride east. Airport bus A2 stop a 3-5 min. walk. The only issue was my inferior room next to an inside airwell with windows screwed shut and occasional air conditioner noise.

Stayed 3 nights in Feb 2024

10/10 Excellent

Renjie

2023/12/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently had the pleasure of spending one night at the Al Ain Palace Hotel in Abu Dhabi. The hotel's location is exceptionally convenient, situated right next to the picturesque Abu Dhabi Corniche. This prime location not only offered beautiful views but also easy access to the surrounding areas. The staff at the hotel were notably friendly, adding a personal touch to my short stay. They were attentive and efficient, ensuring a smooth and pleasant experience. Regarding the accommodations, the room met all my expectations. It was well-appointed, clean, and comfortable, providing a good night's rest after a day of exploring the city. Overall, the Al Ain Palace Hotel proved to be an excellent choice for a brief visit to Abu Dhabi, combining convenience, comfort, and friendly service.

Stayed 1 night in Dec 2023

8/10 Good

Lili

2025/1/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at this hotel. There’s a kettle in the room. It’s convenient making tea or coffee anytime in your own room. It’s really nice that this hotel even provides hair conditioner. The outdoor swimming pool is good., This hotel is close to a shopping mall with a supermarket & McDonald. There are plenty of buses nearby. You need to buy a bus card, which is 10 dirahams. Buses are free for children. Some journeys are only 2 dirahams. We took the buses a few times and liked it. They are really clean. Taking a taxi to attractions like Louvre,Abrahamic Family House, Saadiyat beach, Etihad Towers, Qasr Al Watan Palace, Emirates Palace, all takes roughly 15-20 minutes and slightly over 20 dirahams. The grand mosque is a bit further. The hotel staff are very friendly and helpful. However, an Indian staff’s hard selling of tours was extremely unpleasant. He sold us a very dodgy desert safari tour, which completely ruined our day. The information on the package of the tour was false and lies. They were actually really dishonest and nasty people. It was the worst desert safari we ever had. He then tried to sell us tickets to Yas islands parks, using his old technique. We weren’t tricked into buying tickets from him again this time. It proved we made the right decision. He was misleading us & lying again about the transportation information and ticket prices. Such a disgrace! Really hope Al Ain Palace Hotel should stop staff like this guy fooling customers like this.

10/10 Excellent

wilson

2025/9/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 3 nights in Aug 2025

8/10 Good

Hesham

2024/10/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place

Stayed 9 nights in Oct 2024

4/10 Poor

Fardaws

2025/2/3

Disliked: Property conditions & facilities

Unsafe for solo female travelers, don’t go out at night. The lobby appears beautiful and they say it’s a 4 star hotel but I was highly disappointed with the condition of the room. Everything is a brown-red wood and it gives 2 star hotel. Not worth it at all, I would never book again with this hotel.

Stayed 1 night in Jan 2025

4/10 Poor

Kaitlen

2024/12/16

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

Very outdated and poor service… beds are rock hard and the bath did not drain when you used the shower

Stayed 5 nights in Dec 2024

10/10 Excellent

BENEMER

2022/10/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Need a smaller bath towels.

Stayed 5 nights in Oct 2022

2/10 Terrible

MARK

2024/11/27

Disliked: Staff & service, room comfort

Desperately seeking listening skills

Wrote in reservation early check in and they charged me 30 euros more. The room was unoccupied. Never has this happened before. Asked for quiet room. They put me by the highway

Stayed 2 nights in Nov 2024

10/10 Excellent

wilson

2024/11/1

Liked: Cleanliness, property conditions & facilities, room comfort

Good but the room service didn’t bring my order, and afterwards I decided to cancel it, and I couldn’t.

Stayed 3 nights in Oct 2024

4/10 Poor

Arie

2022/11/3

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

As the hotel was fully booked, I got an inside room on the first floor with blanked-out windows, felt like a bunker. There was bathroom mold around the bath. The nightclub in the ground floor produced a lot of noise until very early hours. I’m quite surprised about all this as it is actually a very nice & good hotel, had no issues in the past. Hope this was just an exemption…

6/10 Okay

Jennifer

2025/2/1

Disliked: Property conditions & facilities

Alles in allem okay für ein paar Nächte. Das Hotel ist allerdings schon älter und das merkt man auch. Mein Zimmer hat nach altem Rauch gerochen und war auf dem Raucherflur, obwohl ich um ein Nichtraucher-Zimmer gebeten hatte. Zudem war es sehr hellhörig. Das Personal war sehr freundlich und auch das Frühstücksbuffet angenehm. Keine riesige Auswahl, aber alles, was man braucht.

Stayed 4 nights in Jan 2025

6/10 Okay

Nathalie

2024/12/28

Disliked: Cleanliness, property conditions & facilities

Déçue par des chambres standards vieille fenêtre cassée=énormément de bruit fenêtre condamnée= pas aération, forte odeur de cigarette dans chambre ou odeur nauséabonde d égouts dans la dernière chambre au secours des matelas vieux ressorts dans le dos=pas reposée . Demi pension simpliste très peu de choix ce n est pas un 4 étoiles à abu dhabi. Mention spéciale pour équipe cuisine Lucy, Ali gentillesse et sourire.

Stayed 7 nights in Dec 2024

10/10 Excellent

Enrico

2024/12/21

Liked: Cleanliness, staff & service, property conditions & facilities

Tutto bene

Stayed 5 nights in Dec 2024

2/10 Terrible

Johnny

2024/11/24

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

L’hôtel de mes pires cauchemars

Hôtel qui ne mérite pas ses 4 étoiles. Premier hôtel d’Abu Dhabi où il n’y a pas de pâte à tartiner à la noisette, de dates, de bananes, de miel au petit déjeuner. Le chocolat chaud est uniquement payant pour environ 5 euros c’est scandaleux. Pas beaucoup de choix au niveau du salé et du sucré et tous les jours les mêmes choses. La piscine, le jacuzzi et le hammam sont certes appréciables mais ils ne peuvent pas compenser à eux seuls tous les désagréments de cet hôtel. Dès l’entrée on a l’impression d’être dans un congélateur tellement il fait froid. Il faut aller rapidement dans la chambre après qu’elle ait été nettoyé pour y couper la climatisation si on ne veut pas tomber malade. On l’a vu réglé à 14 degrés !! Le personnel est très sympathique et fait ce qu’il peut pour satisfaire les clients mais l’hôtel nécessite de gros travaux de rénovation et surtout d’isolation pour prétendre être un 4 étoiles. On explique pas assez aux clients qu’il faut faire attention à ne pas se garer sur les places de parking réservées aux résidents sous peine de payer une amende et la fourrière en plus de la place de parking payante. Déjà pour trouver une place de parking libre c’est une vraie galère. L’impression générale de n’être qu’un pigeon qu’on a voulu plumer toute la semaine. J’ai mieux dormi chez moi au calme la nuit dernière que dans cet hôtel bruyant c’est juste inadmissible. Je ne reviendrai jamais dans cet hôtel.

Stayed 8 nights in Nov 2024

2/10 Terrible

Johnny

2024/11/24

Liked: Staff & service

Disliked: Room comfort

Le pire hôtel des Émirats Arabes Unis

Séjour cauchemardesque dans cet hôtel qui n’a rien d’un 4 étoiles. Chambre bunker avec aucune vue et pas de possibilité d’ouvrir la fenêtre fumée qui est vissée, sans doute pour l’empêcher de tomber par terre. La salle de bain est minuscule et le bac de douche bouge quand on monte dessus. Le petit déjeuner est catastrophique mais le pire de tout c’est le bruit permanent qui vient soit du couloir car la porte de chambre n’isole pas du bruit, soit de la fenêtre où 3 soirées de suite le week-end nous n’avons pas pu dormir avant 2 h 30 du matin à cause de la musique très forte. La fenêtre n’isole pas du tout du bruit car on entend en permanence les climatiseurs fonctionner ou de temps en temps des gens qui sifflent dehors vers 3 h du matin. Quand ce ne sont pas des imbéciles qui jacassent dans le couloir vers 4 h du matin. Nous sommes rentrés de vacances encore plus fatigués qu’à notre arrivée tellement nous n’avons pas pu dormir dans cet hôtel. Nous avons même eu du mal à pouvoir nous reposer pendant la journée à la piscine car les gérants ont eu la bonne idée de faire des travaux au niveau du carrelage à coup de marteau piqueur pendant 3 jours de suite et plus de 3 h à chaque fois ! Il reste à parler du parking payant minuscule où c’est quasiment impossible de trouver une place libre. Et quand de nuit vous n’avez pas fait attention à la ligne bleu au sol, vous devez payer une amende pour stationnement illégal et payer la fourrière pour récupérer votre voiture de location. Fuyez

Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

2024/11/15

Liked: Cleanliness, staff & service, property conditions & facilities

수영장 빛 사우나 시설이 좋습니다

Stayed 5 nights in Nov 2024

10/10 Excellent

Khaldoun

2024/10/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das war sehr gut, sehr nettes Personal, nur zur bestimmten Tageszeiten gibt es keine gute Parkmöglichkeiten

Stayed 4 nights in Oct 2024

2/10 Terrible

Kuo Yen

2024/6/10

Disliked: Staff & service, amenities, property conditions & facilities

1.浴缸房嚴重不足，櫃檯人員反應態度非常不積極，直接讓我住很不滿意、忍耐著承受的房間！ 2.房間出現以下問題：晚上突然停電、浴室電燈持續漏水一整天、有浴室的房間凌晨1-3點還很吵！有許多拖拉重物的恐怖聲響！ 3.附近交通便利，但餐飲非常不方便！退房後想帶食物到大廳角落用餐，沒有房間可以內用、我形同難民！經理還叫我去游泳池吃？氣溫39度是要熱死人嗎？這家飯店只有乾淨跟交通稍微便利！其餘的⋯說實話只比監獄還好一點而已！ 4.建議全部改為浴缸房，大廳增設輕便用餐區、一兩張小桌椅即可、徹底檢查飯店水電工程及員工禮儀反應訓練！這是我這輩子住過最糟的經驗！我強烈覺得貴公司應該全額退費以示負責！在台灣這樣的情形若發生？政府直接勒令停業！

Stayed 7 nights in Jun 2024

6/10 Okay

Hafez

2024/5/28

Liked: Staff & service

😌

Stayed 3 nights in May 2024

10/10 Excellent

Haruna

2022/5/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

窓は小さく灯りも部屋の場所によっては暗い。なので部屋のチェンジをしてもらうことをおすすめします。彼らは快く受け入れてチェンジしてくれます。スタッフ皆さん優しくてよかったです

Stayed 3 nights in May 2022

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