"Our stay was lovely at hotel Victoria, the reception staff were so kind, helpful and welcoming. Sometimes being a person of colour in Europe can be daunting but the hotel and Basel in general felt safe.
Only slight feedback I would have is for cleaning, some used plates , mugs etc were not removed or cleaned and rubbish was not taken from the room ( we have accumulated it in a bag and placed it next to the dustbin as all of it would not fit in the bin). Bed and bathroom was cleaned so that was no problem. "