Faultless guest service is the foundation of every 5-star hotel in Mount Hope. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities and tours or providing in-room massage treatments. Also, hotels must feature top-rate amenities to be considered for a 5-star rating. These can include luxury baths, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.