馬蒂區 5 星級飯店

「The property itself is beautiful, and the restaurants are excellent, especially The View, which had the best food of any dining venue on the property. Unfortunately, the service experience did not match the quality of the resort. There was a noticeable aloofness among the staff, particularly at the front desk. Interactions often felt indifferent, with little acknowledgment or greeting from employees. As a result, the property lacked the warm, welcoming atmosphere one would expect from a resort...

「Lovely staff and amenities and location!」

「Very good -NO COMMENT!」

「早餐选择不是太多，羊角包很难吃。健身房器械很全，可是室外泳池太脏，水里还漂了杂草。酒店位置方便，但是我不小心将衣服遗留在餐厅，明明前台回复说找到了，今天请朋友去拿的时候前台说从未见过？？」

「The cleaning crew came through daily, this was much appreciated for both our rooms traveling with kids. The breakfast and dinner buffet had awesome variety. The pools, spa, beach and kids splash pads all made our stay eventful and relaxing.」

「My stay at Terra Boutique was nothing short of perfect, and it has set a standard that will be very difficult to surpass. From the very beginning, the communication with the hotel team—Elio, Marli, and Viola—was outstanding. They were attentive, professional, and genuinely kind. I especially appreciated how they took the time to recommend activities and places tailored to my interests, which made my experience even more personal and memorable. It’s largely because of them that I’m certain I’ll...

「Appartamento descritto come 5 posti letto, c'erano solo 4 letti, il 5 teorico letto era un divano molto piccolo che non permetteva di dormirci sopra perché diviso da una superficie di legno. Camere sporche con ancora effetti personali degli ospiti precedenti, asciugamani mancanti. Posteggio inesistente ed indicazioni poco chiare su come arrivare all'alloggio 」