In Fazilka, a hotel must offer a specific number of upscale conveniences to earn 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like a welcome gift.