Aegean Region 5 Stars Hotels

"Very nice place from the moment u get in the staff, facilities food which was always amazing prepare for a diet after leaving Amazing all around Tkx SAMARA for yr services"

"Location brilliant and what a spectacular view to arrive to - right by the sea. Lovely to have a welcome drink on arrival and staff so lovely and helpful. English is widely spoken. My partner and I came for one night with 2 other guests as we were getting married the next day and we wish we could have stayed longer! I’m pretty sure they upgraded our room for us so thank you so much, the room we stayed in was absolutely beautiful and an amazing view. Food was fab, so much choice and the chefs even asked if we wanted anything else making which was so nice. The reason for 1 star less is only really because the drinks weren’t too good and cocktails weren’t the best but I really can’t fault anything else. We wanted to eat in the à la carte but you have to book the day before which was a shame but we still had a lovely meal in the main restaurant. Oh and the toilets by reception are the nicest toilets I’ve ever seen! "

"This is a very beautiful hotel. Very high class definitely a 5* Clean and well maintained. Staff are not very good at communicating with each other. I enquired about a breakfast, didn’t end up having it then they tried to charge me for it. Saying I signed for it, I didn’t took them 48 hrs to look into this and they said they would call me to let me know They didn’t I had to keep going back to reception to ask. Then there’s the €100 a night deposit they ask for either in cash ( their own currency) or credit card I guess to make sure you’re not using the mini bar and breaking anything. To get this back you have to have a member of staff check the room before they allow you to check out ! The biggest problem I had was the fact I booked the Izmir Swiss otel for the outside grounds. Izmir doesn’t have any other otel with an outside pool with garden No where on their site does it state or through any other booking partner that the hotel grounds, reception and pool where under construction. I booked this hotel for the pool and when I asked all they could say was yes it’s not ready yet to use. Well I know that because I could hear workman digging up the grounds from my balcony window ! The vibe here is also off, maybe it’s ok if your face fits and you pull up in a flash car but myself and my daughter didn’t really feel welcome. Only really genuine nice person here was the room cleaner lovely lady called Özul Nothing was too much trouble for her. Definitely wouldn’t stay again"

"Despite its scenic location, landscaped layout and stylish rooms, this hotel currently lacks the standards of a truly higher end offering. Staff are very polite and friendly but not at all experienced. Breakfast was quite lacklustre, despite the bounty and variety of local produce. Large cleaning carts parked in guest toilets, conversations interrupted with POS machines to settle extra charges in haste signal some training and managerial issues. The hotel group may be expanding a bit too fast and its service standard is not in keeping with a five-star at all. "