Romeo 4 Stars Hotels

"Booked this for a work trip, the staff and room were exactly what I've grown to expect from a Hilton run hotel. Room was clean and when I had an issue with my room being 80 degrees in the middle of the night the staff quickly moved me to a new room. If you stay enough you'll eventually have an issue with a room it's inevitable, but the staff handled it perfectly. "

"The room was clean, but the sink didn't drain. Bed was not comfortable, you could feel the springs. An hour prior to checkout a staff member opened the door, did not knock, and said hello and the left. I went to look who came by and I could see the lady walking down the hall. I wasn't about to shout down the hall to see what she needed. They also tack on an automatic charge of $16 per day at checkout. I've stayed here before and after the renovations. The cleanliness has not changed, but the character is gone. Honestly, it just felt like a standard chain hotel. I like to stay there because of the security, but after a staff member opened my door without knocking, I'll try a different hotel next time. I did notify them at checkout and about the sink, the response was dismissive."