Pleasant Hope 4 Stars Hotels

"The room smelled like mold and cigarettes, and there was dust on the nightstands, which made it feel unclean. I did like the large shower area. I called to request a late checkout and was told it was fine. However, when I returned after breakfast, housekeeping had already stripped the room and removed towels. The front desk said they assumed I had checked out and did nothing to fix it—only apologized—leaving me without basic amenities for my remaining two hours."