Cotonou 4 Stars Hotels

"Might have been a good hotel... but it was closed... under renovation when we came! ;)"

"We only stayed here one night, but the staff were so friendly and accomodating. The rooms are HUGE. Breakfast was very filling, we were offered eggs, an assortment of bread, salad, fruit, juice, tea and coffee. The kids enjoyed the pool and the games out on the terrace. The manager, Toby, was very friendly and our kids loved his dog, Moon."

"I booked for a senior suite. I was placed in a junior suite because even though I had already paid they double booked it and gave it to someone else. I was upset, but they said I’ll be refunded for the difference. I reached out several time to the property, to Expedia and they weren’t able to help. Even tho I was given a receipt with the amount to be refunded. Now I am filling a claim with my bank. Additionally, the food was terrible, they only have one iron on the entire property which I needed...

"The host was very responsive"

"l établissement est ferme depuis 6 mois JE VOUS DEMANDE DE ME REMBOURSER MON SEJOUR SUR MON COMPTE. RENE CODJIA"

"BIG PROBLEM! I have stayed at Hotel du Port many times and love the hotel. However, the hotel did not honor my Hotels.com reservation; they explained that They are no longer accepting any reservations through online companies. I was informed that I will need to get a reimbursement from Hotels.com. since Hotels.com already charged me for night, but apparently never paid the hotel. So I was forced to pay for the night, directly to the hotel, after Hotels.com already took my money. I paid twice...