Thunderbird Heights 3 Stars Hotels

"The Palm Mountain resort was a nice place. The staff were friendly and helpful. We didn’t have hot water our first day and the maintenance staff got it fixed pretty quick. The resort is in a great location - mountains in the background and one block over from the main downtown area. It would have been nice if they would have had a continental breakfast included- it can get pretty pricey to eat out every day. The room did have a microwave so a grocery store trip made breakfast meals in the room more economical. The only complaint I had is the pool didn’t appear to be filtered continuously. Every morning the maintenance team would scoop out the bugs and leaves etc, but by mid day the pool had a lot of stuff floating in it. Seemed like there was not a constant filtration running."

"The bed was comfortable, but I started breaking out after the first night. I enjoyed having my privacy and I couldn't hear through the walls, that was nice. However, the shower didn't have any soap and the sink smelled like sewage anytime I used it."

"The room with the kitchenette was very spacious! Perfect for 4 people and we loved having the balcony. Next time we’ll have to get a poolside balcony! Staff were very friendly the entire stay. Loved the hot springs and pool, got a pina colada from the restaurant bar and brought it out. Very nice vibes all around!"

"The room was clean however the shower floor was peeling and the air unit was older and loud. The entire hotel needs significant updating "