Miles 3 Stars Hotels

"I’ve stayed here before and didn’t have a bad experience but this time around was rough. We called at noon and asked for an early check in. They said we could check in at 1. We went at 2 and it wasn’t ready. We said we’d just be back at 3 for normal check in time. We walk into our room and they cleaner is in there still. She said it would be another 15 mins. We waited in the car. Finally at 3:35 she was done. We go in and got settled. We had to tiptoe in the room bc the floors were wet. There were little gnats throughout the room. Really not a big deal. But we were already frustrated. Then the TV wouldn’t work. They came in and fixed it after some time but it was nearly 5 before we could actually get settled. Our room was right next to the office so it was SO loud. We heard everything. Sirens all night. People. Just so loud."