Cove 3 Stars Hotels

"Can't get in touch with staff "

"Break fast was great, a lot of varieties. Hotel was great. Front desk staff was very friendly "

"Staff very efficient and friendly. Breakfast good. Room very clean. Location excellent for getting back on our trip route"

"Room waa disgusting. The sheets had stains and the pillows and blankets had not been washed. So gross!!"

"The "pet room" i was given was right in front of the elevator. That meant it was very noisy and i was up much if the night keeping my dog quiet because of the noise. I raised this issue with staff before i moved in and was told pets had to be in that room. I think if I'm willing to pay a $75 pet fee, i should at least get a quieter area so i can rest."

"Supportive staff"

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."