「Front desk staff were completely indifferent upon arrival. Room was booked for 4 people. Only 3 bath towels in a room and one set of sheets. When we asked for extra towels and sheets they made it look like it’s extra work, seemed bothered and unfriendly. Had to pick up from front desk, they couldn’t deliver to the room. Truly terrible customer service.
Bathroom wasn’t clean and smells like mildew.
Was surprised with hidden parking fee, $15 per night.
The only good thing - convenient location...
「Front desk staff were completely indifferent upon arrival. Room was booked for 4 people. Only 3 bath towels in a room and one set of sheets. When we asked for extra towels and sheets they made it look like it’s extra work, seemed bothered and unfriendly. Had to pick up from front desk, they couldn’t deliver to the room. Truly terrible customer service.
Bathroom wasn’t clean and smells like mildew.
Was surprised with hidden parking fee, $15 per night.
The only good thing - convenient location...
Nataliya