「When we arrived to our room at 5:30pm, 2 1/2 hours after the time we could check in, the bed was not made, there were dirty towels and wash cloths in the tub. Went to front desk since the phone wasn’t working to call guest services. Told clerk the issues, she said they were full so couldn’t change room, but would contact the owner to see what he could do. She explained the issues and mentioned this was the 2nd time this week this has happens. Owner who is international, claimed it was clean just...
「When we arrived to our room at 5:30pm, 2 1/2 hours after the time we could check in, the bed was not made, there were dirty towels and wash cloths in the tub. Went to front desk since the phone wasn’t working to call guest services. Told clerk the issues, she said they were full so couldn’t change room, but would contact the owner to see what he could do. She explained the issues and mentioned this was the 2nd time this week this has happens. Owner who is international, claimed it was clean just...
Tracy