「Many positives but one deal killer. Both the 2nd and 3rd evenings we returned to find the door unlocked and not latched. The door did not latch when left to close by itself, we found that you have to pull it shut manually to get it to latch/lock. We informed the front desk the first night and emphasized how important it was to us to know that our room is locked.
I think the housekeeping staff does not realize this latching issue so it wasn’t latched closed when they finished. This is partially...
「Many positives but one deal killer. Both the 2nd and 3rd evenings we returned to find the door unlocked and not latched. The door did not latch when left to close by itself, we found that you have to pull it shut manually to get it to latch/lock. We informed the front desk the first night and emphasized how important it was to us to know that our room is locked.
I think the housekeeping staff does not realize this latching issue so it wasn’t latched closed when they finished. This is partially...
Ralph