「*“Check‑in was easy and straightforward. However, I was very disappointed that Quality Inn did not notify me ahead of time that the property was under renovation. When I arrived, I waited in the lobby with no signage or instructions until someone finally told me I needed to check in across the street at Heritage Inn. I received no email, message, or posted notice about this change. I paid for one hotel and ended up staying at another, which felt misleading.
At check‑in, the staff member did not...
「*“Check‑in was easy and straightforward. However, I was very disappointed that Quality Inn did not notify me ahead of time that the property was under renovation. When I arrived, I waited in the lobby with no signage or instructions until someone finally told me I needed to check in across the street at Heritage Inn. I received no email, message, or posted notice about this change. I paid for one hotel and ended up staying at another, which felt misleading.
At check‑in, the staff member did not...
Malina