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Reviews of Kagura White Horse Inn

2.5 out of 5
Kagura White Horse Inn
723-2 Mitsumata, Yuzawa, Niigata

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 94 reviews" "
Rating 8 - Good. 27 out of 94 reviews" "
Rating 6 - Okay. 2 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Alice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient place to stay for skiing. They offer all your ski rentals and lift tickets on-site. Would stay there again.
Stayed 2 nights in Mar 2024

8/10 Good

Ajith

Liked: Cleanliness, staff & service, property conditions & facilities
its little cheaper than the other places nearby so its nice place for what you pay for.
Stayed 1 night in Jan 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation at the perfect location
Great accommodation, very comfortable, decent choice of food from the vending machines, good breakfast. Perfect location... 3-minute walk from the cableway up to Kagura ski resort and the bus stop from the train station. They also offer discounted ski passes (cheaper than the ski resort) and Onsen passes. Highly recommend for those looking to ski at Kagura or explore the area.
Stayed 2 nights in Jan 2024

10/10 Excellent

KHENG HWA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient- 5 mins walk to Matsumata Ropeway. Very clean property with ski/snowboard rental onsite.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for ski trip
Love this friendly cozy hotel! Location is right across the street from the Mitsumata ropeway. Perfect for ski trip. The host is a friendly family who treat their guests sincerely. Family room is comfortable for four of us to set our futons for good night sleep. Down comforters kept us warm during the night. Breakfast is good with selections of bread, noodles or rice, cereal, yogurt, milk, coffee, tea, juice. They have kids play one, ping pong, and a grand piano for guest to hang out. The only downside is that there is limited selection of food (only frozen food) for dinner. Ok for a day or two. They do have a shared kitchen, fridge, and dining hall for guests to use. So bring your own groceries if you want to have freshly cooked dinner.
Stayed 3 nights in Dec 2023

10/10 Excellent

TAI-HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Kagura White Horse Inn on 2023/3/6
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。かぐらスキー場は、ゴールデンウィーク明けまでやっておりますので、また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and cozy! This is exactly what I needed. Very nice staff and the older man speaks pretty good English. Also they all speak a little English. 3 minute walk to the Gandala. Be aware of the gandala and bus schedule plus how long it could take you to get down the mountain. This will save you a lot of time and taxi money to get back to the train station
Response from Kagura White Horse Inn on 2023/2/4
Thank you for yoru staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again! Thank you.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were warm and generous and spoke English well. Hotel is a 2 min walk to gondola to amazing Kagura snow. Bus stop right out front too. Kitchen facilities to cook and also some basic meal options and vending machines.
Response from Kagura White Horse Inn on 2023/1/14
Thank you for your staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again! Thank you.

10/10 Excellent

Shehan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit and enjoy. And room also clean Staff also friendly
Response from Kagura White Horse Inn on 2023/1/9
Thank you for your staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again!Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Kagura White Horse Inn on 2022/2/24
この度はかぐらホワイトホースインにご予約いただき誠にありがとうございます。また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

Yuri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a ski trip
No frills ski lodge with everything you need. Free parking just across the street, a 2 minute walk from the ropeway to amazing Kagura ski resort, friendly staff, cozy common areas. Highly recommend
Stayed 1 night in Jan 2022
Response from Kagura White Horse Inn on 2022/1/29
Thank you for your staying with us. We are glad you enjoyed here. Kagura Ski Resort is opened until May so if you have chance, please come again. We are looking forward to seeing you. Thank you.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Kagura White Horse Inn on 2021/2/15
Thank you for your staying with us. We are looking forward to seeing you again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Around Great.
I love skiing at Kagura, and every time I go to Kagura I stay at White Horse. It has everything I’m looking for in a quick ski trip.
Stayed 1 night in Feb 2021
Response from Kagura White Horse Inn on 2021/2/15
Thank you for your staying with us. We are glad you enjoyed Kagura ski trip. We are looking forward to seeing you again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from かぐらホワイトホースイン on 2021/2/11
この度はかぐらホワイトホースインお泊り頂き誠にありがとうございます。またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Nik, Tokyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, informative, professional staff. Basic facilities but everything you need, clean, warm and comfortable
Stayed 1 night in Dec 2020
Response from Nori on 2020/12/19
Thank you for your staying with us. We are glad that you enjoyed. We are looking forward to seeing you again! Thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hosts and breakfasts were great. The facilities at Yuzawa were very average which isn't The White Horse Inn's fault - but the lack of restaurants for evening meals was disappointing
Stayed 3 nights in Feb 2020
Response from Kagura White Horse Inn on 2020/2/13
Thank you for your staying with us. If you have chance to come, we are looking forward to meeting you again! Thank you.

8/10 Good

Patrick, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at White Horse Inn. Instead of staying at the official Naeba/Kagura resort, this offers a wonderfully convenient alternative for traveling skiers. If coming from the Echigo Yuzawa train station, you can take a taxi or the convenient local bus, which is about 20 minutes from the town of Mitsumata.. The Inn is literally across the street from the Mitsumata Ropeway tram, where you can buy lift tickets (cash or credit). White Horse Inn offers discounted lift tickets (cash only), as well as ski/snowboard rentals. It also offers discounted tickets to the nearby onsen, which is a 10 minute walk down the road. The breakfast was modest but adequate, and complimentary tea/coffee was available in one of the common areas. The food for sale was limited (cup noodles and some other prepackaged options), and the nearest restaurant (next to onsen) has some mediocre ramen and udon. My advice would be to buy food in Yuzawa. I ate around the Echigo Yuzawa station. The staff was friendly and helpful, so I'll definitely be back for the famous Naeba/Kagura fresh powder!
Stayed 3 nights in Jan 2020
Response from Kagura White Horse Inn on 2020/2/5
Thank you for your staying with us. We are really glad you had good time here.If you have chance, let's get fresh powder again! We are looking forward to meeting you. Thank you.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for powder hounds!
Great stay. Spacious clean room. Fantastically located just minutes from Kagura ski resort entrance. Perfect!
Stayed 1 night in Jan 2020
Response from Kagura White Horse Inn on 2020/1/30
Thank you for your staying with us. We are glad that you had good time. We are looking forward to meeting you again! Thank you.

10/10 Excellent

Victor, Thailand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing it was best deal for a proper wester bed with mattress and frame and best of all just around the corner from the gondola.
Stayed 1 night in Jan 2020
Response from Kagura White Horse Inn on 2020/1/20
Thank you for your staying. We are glad that you had good time with us. If you have chance, please come again. We are looking forward to seeing you! Thank you.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter weekend get away.
Great place to stay for winter sports. 5 minutes to gondola for ski area. Easy access from train station via bus. The friendliest staff every. Takes some planning as food options are limited.
Stayed 1 night in Jan 2019
Response from Kagura White Horse Inn on 2019/12/25
Thank you for your staying with us. We are looking forward to seeing you again! Thank you.

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018
Response from かぐらホワイトホースイン on 2021/1/27
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。また機会がありましたら是非お越しくださいませ。スタッフ一同心よりお待ちしております。

10/10 Excellent

PO CHUN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滑雪練功好住處
適合6-8人小團體一起住的民宿。交誼廳很方便，舒適，還有廚房可以使用。房間空間足夠使用，稍微移動小桌的位置，可以打開兩個28吋行李箱。老闆與老闆娘與小寶寶都很親切可愛。建築本體離纜車還算近，位置很優秀。要記得帶泡麵，或是在外面吃晚餐。
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿はきれいだけど部屋によってはボイラー温泉注意
夕食は、湯沢の街で、朝食は、セブンイレブンで。お湯や食器も揃ってるし、アットホームな雰囲気。建物は古いけど、部屋も清潔感があり好感触でした。201号室でしたが、隣の部屋にボイラー室があり、夜や朝のボイラー音に悩まされました。
Stayed 2 nights in Feb 2024

10/10 Excellent

dai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

KA WING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

HON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

カズキ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lai Sze Dede

Stayed 4 nights in Jan 2024

10/10 Excellent

Chun-Ta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience at Kagura White Horse Inn. The location is close to the snow park and you can rent anything you need at the hotel. The rooms are clean and comfortable.
Stayed 1 night in Dec 2023
Response from Kagura White Horse Inn on 2023/12/15
Thank you for your staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again! Thank you.

10/10 Excellent

ブンミョウ

Stayed 1 night in Apr 2023

10/10 Excellent

RAFAEL

Stayed 1 night in Apr 2023

8/10 Good

??????

Stayed 1 night in Apr 2023

8/10 Good

Hidetoshi

Traveled with family and small children
Liked: Staff & service
スキーの素泊まりと考えるならいいかと思いますが、夕食も含め施設の充実度を求めるなら越後湯沢か苗場のほうがいいかと思います。
Stayed 1 night in Apr 2023

2/10 Terrible

Qiuyue

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

Peter Erik

Stayed 1 night in Feb 2023
Response from Kagura White Horse Inn on 2023/2/9
Thank you for your message. We are looking forward to seeing you again! Thank you.

10/10 Excellent

Yu-Ju

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很方便，走路到雪場纜車跟公車站只要3分鐘內，一樓的交誼廳舒適空間大，雪具收納空間充足，房間乾淨衛浴設備很新，除了附近吃飯機能稍弱，整體很棒
Stayed 4 nights in Jan 2023
Response from Kagura White Horse Inn on 2023/2/5
Thank you for yoru staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again! Thank you.

10/10 Excellent

CHIH YUAN

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Kagura White Horse Inn on 2023/2/4
Thank you for your staying with us. We are looking forward to seeing you again! Thank you.

10/10 Excellent

マナト

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Kagura White Horse Inn on 2023/3/6
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。かぐらスキー場は、ゴールデンウィーク明けまでやっておりますので、また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

HIROTOMO

Stayed 1 night in Dec 2022
Response from Kagura White Horse Inn on 2023/1/10
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。ご満足いただけまして大変うれしく思います。また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

8/10 Good

Kuosheng

Stayed 3 nights in Dec 2022
Response from かぐらホワイトホースイン on 2023/1/8
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

HIDEO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高！
立地もコスパも最高でスタッフの方も親切にして下さいました お部屋も綺麗で大満足でした またお願いしたいです
Stayed 1 night in May 2022
Response from Kagura White Horse Inn on 2022/5/9
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。ご満足いただけまして大変うれしく思います。機会がありましたらまた是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

MASAKATSU

Stayed 1 night in Apr 2022
Response from かぐらホワイトホースイン on 2022/5/2
この度はかぐらホワイトホースインお泊り頂き誠にありがとうございます。ご満足いただけまして大変うれしく思います。機会がありましたらまた是非お越しくださいませ。お客様のお越しを心よりお待ちしております。

10/10 Excellent

HIDEO

Stayed 1 night in Apr 2022
Response from Kagura White Horse Inn on 2022/4/30
この度はかぐらホワイトホースインお泊り頂き誠にありがとうございます。かぐらスキー場は12月から5月までロングシーズンやっておりますので、また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

8/10 Good

サチコ

Stayed 1 night in Apr 2022

10/10 Excellent

Nahoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from かぐらホワイトホースイン on 2022/4/4
この度はかぐらホワイトホースインお泊り頂き誠にありがとうございます。また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

にな

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

???

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022

8/10 Good

順子

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が感じ良かったです。 建物が増築を重ねた感じで迷路みたいでたのしいです。 17号線に向かっている部屋だったのですが夜中中車の音に起こされ続けたのが難点なので次回は反対側の部屋を希望しょうと思います。
Stayed 1 night in Feb 2022
Response from かぐらホワイトホースイン on 2022/3/2
この度はかぐらホワイトホースインお泊り頂き誠にありがとうございます。かぐらスキー場は5月まで営業しておりますので、また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適です
少々壁が薄いので、若者の集団と近くの部屋にならなければ快適に過ごせます。
Stayed 1 night in Feb 2022
Response from Kagura White Horse Inn on 2022/2/24
この度はかぐらホワイトホースインにご予約いただき誠にありがとうございます。かぐらスキー場は5月まで営業しておりますので、また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。