Do not stay at this hotel. In 20 years of business travel staying at all levels (3-5 star) of hotels, this by far ranked as the worst hotel stay I have ever had. Terrible management and service. No clean towels available or provided; no housekeeping service unless you stay 5 or more nights (I can make my own bed but do expect an option for trash removal from my room). Was put in a room that had an adjoining room door (it was a single door so that the occupants of the next room could have easily walked into my room) so I listened to their conversation all night and smelled their marijuana or THC vape pen during their whole stay. Thankfully they left after day 2 of my stay. When I asked front desk staff for clean towels (we had 3 adults) and trash service, I was told they only had enough for 2 of us and I said I would check back later and was told "good luck". Never did get trash service as promised so 4 days of trash was left in the room when I checked out. Bed was clean but the toilet and shower were dirty upon arrival; dirty walls, doors; furniture in disrepair. Room was sold as Queen beds but they were actually full size. Complete waste of money for the price they charged. This is more at the level of what you would expect from a $79 a night motel.
Candy
於 2024 年 5 月住了 3 晚
2/10 很糟糕
Aisha
親子旅遊
2024年5月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
Dirty
Aisha
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Luz
2024年5月22日
喜歡:整潔度和員工素質
Good
Luz
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Edward
2024年5月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Edward
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Joey,Worcester
2024年5月19日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
People continued to knock on my room door room next to me was very loud aswell
Joey
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Alberto
2024年5月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Alberto
於 2024 年 5 月住了 2 晚
2/10 很糟糕
lemi
2024年5月17日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was very dirty
lemi
於 2024 年 5 月住了 1 晚
2/10 很糟糕
David
2024年5月13日
不喜歡:員工素質、設施服務和住宿環境和硬體
The desk made a reservation/confirmed it. When arrived they lied that I had one (would not contact desk who verified they did). Never apologized for that/banned for filing a formal complaint for that....and besides trying to lie sweep it when corporate tried to book me in it using apology points they lied to corporate saying they needed deposits PLUS (suddenly). Then informed corporate as above why. Corporate refused to book me in another hotel chain their expense fort the problems Comfort Inn in Auburn created. Would NEVER use/recommend Comfort Inn or Choice Hotels to anyone. GO ELSEWHERE